Core Webinar Presents Effective Communications for Libraries in a Crisis

For Immediate Release
Sun, 09/13/2020


Fred Reuland

Core Program Officer, Continuing Education

Core: Leadership, Infrastructure, Futures



Any situation that threatens the integrity or reputation of your organization is a crisis. It could include funding reductions, safety and security events, or health issues at your library. Libraries must be prepared for potential emergencies and communicate an action plan clearly and effectively.

Core: Leadership, Infrastructure, and Futures, a new division of ALA, will present the webinar “Crisis Communications for Libraries,” on Wednesday, September 30, from 1:00 – 2:00 pm, Central Time.

Be prepared for an emergency and learn how to create a crisis communications plan with this webinar.

Participants will learn:

  • Components of a crisis communications plan
  • Who should be on your crisis communications team
  • Difference between a crisis communications plan and a crisis response plan
  • Steps to take during a crisis.

Who should attend: Administrators and marketing/communications professionals at public, academic, or special libraries.

Our presenters:

Cordelia Anderson has more than 20 years of experience creating marketing and communications strategies for public organizations. During her decade as Director of Marketing & Communications for Charlotte Mecklenburg Library, her team earned the inaugural Library Journal Marketer of the Year Award and two John Cotton Dana Awards. Cordelia now runs her own consulting company. She is the author of Library Marketing and Communications: Strategies to Increase Relevance and Results, available now from ALA Editions.


  • Core Member $43
  • Nonmember $59
  • Groups $129 (Includes a link to share with others in your institution for safe distance viewing)
  • ALA Student Members: $0

Can’t attend the live event? No problem! All registrants will receive a link to the recorded session for later viewing at their convenience.

How to Register:

  • Online: Complete the individual webinar online registration form. Sessions are listed by date, and you must log in.
  • By phone: 1-800-545-2433 (press 1 to reach our customer service representatives)
  • By mail: Click Register by mail for the session you would like to attend. (If you receive an error message after clicking the "register by mail" link, right-click the link and save the form to your computer.)

Core Code of Conduct: Please review the Statement of Conduct before registering.

Tech Requirements: A computer with Internet access and media player software is required. A high-speed connection and headphones are recommended. Core webinars are hosted through GoToWebinar. Check to see if your system supports GoToWebinar. Test your connection or audio.

For questions about registration: contact ALA Registration at 1-800-545-2433 and press 1 or email

For all other webinar questions or comments, please contact

ALA and Core are committed to supporting our members, staff, and all librarians and library workers during these uncertain times. We will continue to offer online learning opportunities and will do our best to accommodate the remote needs of our attendees. We will also continue to offer group registration, providing individual logins for each group member registered for Core webinars. Please contact Core with any questions or concerns.