PLA announces webinar series on cultural intelligence in libraries

For Immediate Release
Tue, 03/19/2019


Laurence Deutsch

Manager, Communications

Public Library Association (PLA)

CHICAGO — Today, the Public Library Association (PLA) announced it will host a webinar series for library professionals on the topic of cultural intelligence. The term “cultural intelligence,” popularly abbreviated as CQ, refers to a person’s ability to function effectively across the boundaries that divide nations, ethnic groups and organizations.

The series will consist of two hour-long webinars in April, the first focused on building cultural intelligence skills and the second on applying them in libraries. After learning the core concepts and competencies in part one, participants will explore, in part two, how CQ can inform library policies, services and programs. The webinars will be presented in a highly interactive format and each participant will receive a useful workbook that can be used to operationalize CQ concepts.

Here are the details:

Webinar 1 - Building CQ: Fostering Our Cultural Intelligence
Thursday, Apr. 4, 2019
1:00 - 2:00 p.m. Central
Registration deadline: Tuesday, Apr. 2, 4:30 p.m. Central

Webinar 2 - Applying CQ: Shaping Culturally Intelligent Libraries
Thursday, Apr. 11, 2019
1:00 - 2:00 p.m. Central Time
Registration deadline: Tuesday, Apr. 9, 4:30 p.m. Central

About the Presenter
Trained by CQ expert Dr. Pennylyn Dykstra-Pruim, Marla Ehlers has facilitated workshops on this topic for the Urban Libraries Council and the California Library Association. Marla is assistant director of the Grand Rapids (Mich.) Public Library and has more than 20 years’ experience working in libraries.

Each webinar in the two-part series may be purchased separately or together to take advantage of a 20% discount. The cost to attend one of the two webinars is $43 for PLA personal members, $59 for PLA non-members, and $129 for groups. The cost to attend the two-part webinar series is $69 for PLA personal members, $95 for nonmembers, and $206 for groups.

For more information and to register for these webinars, please visit

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About the Public Library Association
The Public Library Association (PLA) is the largest association dedicated to supporting the unique and evolving needs of public library professionals. Founded in 1944, PLA serves nearly 10,000 members in public libraries large and small in communities across the United States and Canada, with a growing presence around the world. PLA strives to help its members shape the essential institution of public libraries by serving as an indispensable ally for public library leaders. For more information about PLA, contact the PLA office at 1 (800) 545-2433, ext.5PLA, or