PLA announces collaboration with Capital One aimed at increasing financial well-being through libraries

For Immediate Release
Wed, 03/06/2019


Laurence Deutsch

Manager, Communications

Public Library Association (PLA)

CHICAGO – The Public Library Association (PLA) is working with Capital One Financial Corporation to bring innovative financial literacy resources to public libraries across the U.S. Through this project, PLA and the American Library Association will help public libraries nationwide learn about Capital One’s Ready, Set, Bank℠ program, which teaches consumers basic mobile banking skills. Ready, Set, Bank is designed specifically for older adults, and offers numerous, unbranded videos to guide learners through every step of the process, with overviews and step-by-step tutorials to help them manage their finances online -- regardless of where they bank. The curriculum is also available in Spanish, through Listos, Clic, Avance℠.

“Public libraries provide their patrons with the tools and information to make informed decisions about a wide range of critical issues such as health, employment and personal finance,” points out PLA President Monique le Conge Ziesenhenne, PhD. “By collaborating with Capital One, PLA support libraries efforts to help people reach financial goals like saving for retirement, sending a child to college, or buying a first home.”

PLA will share Ready, Set, Bank information with libraries throughout 2019, including through an educational session at the 2019 American Library Association (ALA) Annual Conference highlighting how the program was used by Houston (Texas) Public Library and Queens (N.Y.) Public Library. The financial literacy resources on Ready, Set, Bank will also supplement the existing courses on PLA’s with helpful videos on online banking matters. ALA has also recognized Capital One for its financial support by naming the company as a Library Champion at the $25,000 (Sustainer) level. 

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About PLA
The Public Library Association (PLA) is the largest association dedicated to supporting the unique and evolving needs of public library professionals. Founded in 1944, PLA serves nearly 10,000 members in public libraries large and small in communities across the United States and Canada, with a growing presence around the world. PLA strives to help its members shape the essential institution of public libraries by serving as an indispensable ally for public library leaders. For more information about PLA, contact the PLA office at 1 (800) 545-2433, ext.5PLA, or

About Capital One
Capital One Financial Corporation is headquartered  McLean, Virginia. Its subsidiaries, Capital One, N.A. and Capital One Bank (USA), N. A., offer a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We apply the same principles of innovation, collaboration and empowerment in our commitment to our communities across the country that we do in our business. We recognize that helping to build strong and healthy communities – good places to work, good places to do business and good places to raise families – benefits us all and we are proud to support this and other community initiatives. ​