For immediate release | January 30, 2024

Core Webinar - Best of Core Forum: Asking for Help in a Helping Profession

CHICAGO—Core hosts the webinar "Best of Core Forum: Asking for Help in a Helping Profession" on February 28, 2024, at 1 p.m. CT. In our work as librarians we encourage all library patrons to ask for help. Librarianship is the profession of “Ask Us” and “Get Help Here” but are we applying that same ethic to our colleagues and ourselves in the workplace? Asking for help or support is an act of bravery and vulnerability, one that can carry a great deal of risk in the wrong environment; yet it is essential to growing and developing as a library professional. This session will explore practices, attitudes, and structures that can encourage and promote help-seeking behaviors among library workers. Panelists are a mix of library managers and librarians without supervisory responsibilities who will examine how help-seeking can mitigate against internal barriers such as perfectionism and imposter syndrome, promote a workplace culture that values learning and intellectual humility, and diminish the harmful effects of hierarchy in libraries. Participants will examine their own experiences with help-seeking behaviors, including barriers to asking for help, in hopes that at the end of the session they will leave with ideas on how to promote asking for help at their own libraries.

This webinar was previously presented in-person as a session at the 2023 Core Forum. We are hosting this webinar, with the session adapted and presented live as a virtual event, to extend its reach.

Best of Core Forum: Asking for Help in a Helping Profession

Live Webinar:
Wednesday, February 28, 2024, 1 - 2 p.m. CT


Veronica Arellano Douglas, Head of Teaching and Learning, University of Houston Libraries, Houston, TX

Joanna Gadsby, Instruction Coordinator and Reference Librarian, University of Maryland Baltimore County, Baltimore, MD

Katy Sullivan, Head of Reference and Instruction, University of Maryland Baltimore County, Baltimore, MD

Jennifer Holland, Teaching and Learning Librarian, University of Houston Libraries, Houston, TX

Mea Warren, Assistant Head of Teaching and Learning, University of Houston Libraries, Houston, TX

Registration Fees:

Core Member: $57.67

ALA Member: $71.10

Nonmember: $79.00

How Do I Purchase Group Registration?

You can register a group by specifying the number of people who will be accessing the webinar during checkout. We offer webinars discounts based on the number of registrations you specify at checkout. If you are a Core member, you can purchase seats for yourself and your colleagues at the Core discount rate; ALA's new e-Learning store allows you to extend Core member savings to colleagues at your institution.

Can't attend the live event? No problem! All registrants will receive a link to the recorded session for later viewing at their convenience.

Register online or by phone at 1-800-545-2433 (press 1 to reach our customer service representatives).

For questions or comments related to Core webinars, please contact Core staff at

About Core

Core: Leadership, Infrastructure, Futures is the national association that advances the profession of librarians and information providers in central roles of leadership and management, collections and technical services, and technology. Our mission is to cultivate and amplify the collective expertise of library workers in core functions through community building, advocacy, and learning. Core is a division of the American Library Association. Follow us on our Blog, Instagram and LinkedIn.


Mia Blixt-Shehan

Continuing Education Assistant

American Library Association

Core: Leadership, Infrastructure, Futures