For immediate release | November 8, 2010

Public library survey on Internet services and funding extended to Nov. 14

CHICAGO – Study managers have extended the participation deadline for the 2010-2011 Public Library Funding and Technology Access Study online survey to Nov. 14. Funded by the Bill & Melinda Gates Foundation and the American Library Association, the survey provides an important opportunity for libraries to share information regarding computer and Internet resources and infrastructure, as well as funding, technology training and other uses of public libraries, such as providing public access technology centers in their communities. Libraries are encouraged to log on now at

Recently, study findings have:

  • been cited in hundreds of media outlets, including Newsweek, Governing Magazine, the Wall Street Journal and NPR;
  • informed the National Broadband Plan and successful library grant applications for the Broadband Technology Opportunities Program;
  • been used in presentations to the International City/County Managers Association (ICMA) and the National Association of Counties Association; and
  • been used in Congressional and state-level testimony, as well as in comments to federal agencies.

In addition to national data, the research team is able to produce state-level analysis for all states where there is an adequate and representative response rate. One-page state summaries on employment and e-government services in public libraries also are available for these states.

“The power of the survey as an advocacy tool rests largely on the individual state response rates,” said Larra Clark, project manager for the American Library Association Office for Research & Statistics. “Libraries regularly report back the impact of the study data in raising awareness of the successes and challenges in meeting community needs.”

Improvements in the Web survey now make it easier for libraries with multiple branches to report where data is the same across branches (“ditto” feature) and for libraries that responded last year to import and update previous responses.

The study continues work begun by John Carlo Bertot and Charles R. McClure in 1994. The survey is managed by the Center for Library & Information Innovation at the University of Maryland.

More information, including results from the 2009-2010 study, is available online at A new blog – Libraries Connect Communities – and Twitter feed (ala_ors) also share news, findings, insights and free resources from the study.


Caroline Jewell