Online Management Systems: Wielding Web 2.0 Tools to Manage and Track Projects Collaboratively

Description:  Online social media software, which are commonplace tools for interacting with library patrons, can also be used effectively for communication, supervision and project management within a library department.  This webinar outlines in detail an innovative online management and communication system created by the Digital Services Department at the University of Houston.  The system harnesses a suite of existing free online collaborative software products and Web2.0 communication tools to create a streamlined managerial web presence.  The webinar includes in-depth descriptions of how the system was created and configured along with lessons learned and suggestions for how to establish similar procedures at your institution. Advantages of implementing an online management system include: remote workforce management, streamlined management responsibilities and robust capture of project data.

Learning Outcomes

  • Participants will learn the concept and advantages of Online Management Systems.
  • Participants will learn in detail about the configuration of the Online Management System currently in place in the Digital Services Department at the University of Houston Libraries.
  • Participants will learn tips and tricks for setting up their own Online Management System.

Who Should Attend

Library Managers--especially those with student or volunteer workforces


R. Niccole Westbrook, Coordinator of Digital Operations, University of Houston


How to Register

Register online


For questions about this webinar or other LLAMA programs, contact Fred Reuland,