LLAMA Webinar: “One Bad Apple -- Strategies for Dealing with the Underachieving Employee”

Thursday, 1/28/2016
  • 2:30 PM-4:00 PM (Eastern)
  • 1:30 PM-3:00 PM (Central)
  • 12:30 PM-2:00 PM (Mountain)
  • 11:30 AM-1:00 PM (Pacific)

Most managers are not prepared to fire an employee even though it may be the best thing to do for them and the organization.   This webinar will help managers and administrators understand the damage that can be done by underperforming employees, and will present strategies for mitigating and preventing the challenges and attrition that happen due to poor employee fit.  The session will also discuss when and why it is appropriate to terminate employment and will present strategies for the most successful termination.

Learning Outcomes

Participants will learn:

  • How to recognize toxic behaviors in employees
  • The basic steps and importance of benchmarking and evaluating performance
  • Strategies for coping with human resources challenges and how to work within the system to achieve desired outcomes
  • How and when to deliver negative feedback
  • Strategies for helping an employee move on to a new opportunity

Who Should Attend

Managers, administrators, or anyone with the authority to assess staff performance, hire, or fire.


Grace Dunbar is the Vice President of Equinox Software, Inc., in Norcross, Georgia.  She has given more than 30 presentations at various conferences over the last seven years, and has presented many highly rated webinars on topics ranging from management to community building to software demonstrations.



LLAMA member $49;

Non-LLAMA member $59;

LLAMA group rate (5 or more people at one site) $199;

Non-LLAMA group rate (5 or more people at one site) $239

Student: $29


How to Register

Register online: http://tinyurl.com/3zhtecm

Register with a purchase order or by mail: registration form (PDF, 1 pg.).


Can’t attend the live event?  No problem! If you register, you will automatically receive a link to the recorded version for later viewing.

Tech Requirements

This webinar uses GoToWebinar software, which may require a small download, but is easily accessed by PC and MAC platforms.


For questions about this webinar or other LLAMA programs, contact Fred Reuland. freuland@ala.org


About the Library Leadership and Management Association
The Library Leadership and Management Association (www.ala.org/llama) advances outstanding leadership and management practices in library and information services by encouraging and nurturing individual excellence in current and aspiring library leaders. LLAMA is a division of the American Library Association.