Troublesome Technology Trends: Bridging the Learning Divide

Wednesday, 6/17/2020
  • 2:00 PM (Eastern)
  • 1:00 PM (Central)
  • 12:00 PM (Mountain)
  • 11:00 AM (Pacific)

image of a person in front of a laptop

Beyond the digital divide is the "division of learning," a term coined by Shoshana Zuboff in her 2019 book, "The Age of Surveillance Capitalism" to describe the rift between today's data-hungry tech giants and the people using these platforms who are kept unaware of how their personal information is being handled, repackaged, and sold.

At risk is the destruction of privacy as we know it, as the profiteers in the surveillance economy seek to render all human experience into tools for predicting--and manipulating--behavior. What can librarians do to help bridge the division of learning, both through the creation of new literacies and by following the long-standing privacy ethics of their own profession?

This 90-minute presentation will answer those questions and take a look at the insidious threats surveillance capitalism poses to our patrons, such as in the LinkedIn for Libraries situation, the use of third-party trackers on library websites, and publishers trying to staunch subscription losses by collecting and selling user data.

The presenters will also talk about how some of these technologies are currently being used during COVID-19/protests and provide recommended resources for creating discussion and workshops with your patrons on these issues, and connect you with communities of practice that are empowering library workers to make a difference through democracy.

Learning Outcomes

Learning objectives for this program include:
  • Understand the impacts of commercial and state surveillance on library patrons, intellectual freedom, and civil liberties, and be empowered to express concerns to community members, library leaders, and other stakeholders
  • Discover strategies and resources for library programming (i.e., discuss ion groups and workshops) as well as professional groups that can support patron education and help bridge the division of learning
  • Create a foundational knowledge of how and why this technology was monetized and how it has become an insidious part of our daily lives

Who Should Attend

Any librarian and administrator interested in learning new technology privacy ethics of the profession.


Callan Bignoli

Picture of Callan Bignoli

Callan Bignoli is the Director of the Library at the Olin College of Engineering. Callan inhabits the margins between academic and public libraries, gathering inspiration from everywhere to constantly inform user-centered practices and push the profession forward. She reads and thinks deeply about social issues in technology and challenges students and fellow library workers to fight to create a more just and human future. Callan has presented a similar version of this talk both at the NEASIST annual conference and as a guest lecturer for a Simmons University SLIS course (Intersectionality in Information Professions). She has experience delivering online webinars through the Massachusetts Library System and the Public Library Association, and has worked as an instructional technologist for Blackboard and Moodle systems.

T.J. Lamanna

image of T.J. Lamanna

T.J. Lamanna is the Adult Services Librarian at Cherry Hill Public Library. T.J. discusses both practical and theoretical ways of protecting both librarians and their patrons in a world of social engineering, hacking, and malicious states. Whether it’s email, browsing history, or your texts, he’ll cover what you can do to keep yourself private. His focus is currently on the intersection of philosophy and librarianship and wants to bring the intellectual conversation of our field to the for e. He has spoken at length about methods of securing internet traffic and protecting patron privacy. He is currently a member of Library Freedom Institute and works on LibraryVPN, an IMLS grant focused on bringing VPN software for libraries.



  • LITA Member: $45
  • Non-Member: $105
  • Group: $196

Zoom login information will be sent to registrants  just prior to the start date.


How to Register

Register Online  page arranged by session date (login required)


Mail or fax form to ALA Registration

OR call 1-800-545-2433 

OR email

Can't attend the live event? No problem! Register and you'll receive a link to the recording.


Tech Requirements

Live, synchronous lectures require attendee participation via internet audio. Attendees will need a high-speed internet connection (preferably wired) and a headset or speakers. We recommend attendees use headsets connected to their computers during webinars.All attendees are muted but can use the built-in chat function to communicate with presenters. The use of computer speakers with a microphone is not recommended, as this can cause echoes.The recommended browser is Mozilla Firefox, although other current browsers should also work.

Please contact us at at least 10 days in advance if you require an accommodation.


For questions about registration, contact ALA Registration:  call 1-800-545-2433, or email

For all other questions or comments related to the course, contact LITA.