Understanding Emotional Intelligence
eLearning
In this four-week course, we will discuss emotional intelligence (EI) - capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships effectively within your library. Theories about developing emotionally intelligence staff through training, mentoring, and succession planning are discussed specifically in relation to librarianship. The theories and discussed philosophies and practices of EI will encompass and blend new concepts into existing and widely values literature with profound psychological, business, and library theorists.
Participants can expect to spend three to four hours per week on readings, discussions, and preparation of a development plan.
By the end of this course, the participants will be able to:
- Utilize their new skills in all interpersonal relationships
- Become a more effective manager and leader
- Embrace change management techniques
- Promote professional development to all employees
Instructor:
Debra Lucas-Alfieri, Professor Emeritus, was the Head of Reference, Interlibrary Loan, Public Services, Information Analysis, and Instruction, for over 20 years at D'Youville University in Buffalo, N.Y. Debra has been teaching online library science classes, seminars, and webinars for over a decade, working with national and international institutions and organizations. Through her research and publications, Debra’s teachings and philosophies are highly impactful, regarded, studied, and cited across the globe.
She is the author of Marketing the 21st Century Library: The Time is Now, published by Chandos, an imprint of Elsevier. She has also published academic journal articles in Collaborative Librarianship, the Journal of Interlibrary Loan, Document Delivery & Electronic Reserve, and the Journal of Library and Information Science. She has co-authored and published articles in the nursing and pharmaceutical field. Her book chapters appear in Middle Management in Academic and Public Libraries, and the 21st Century Handbook of Anthropology. Additionally, she served as an editor for the Journal of Library Innovation. Dozens of encyclopedia articles appear in the Encyclopedia of Power, the Encyclopedia of Time, the Encyclopedia of Anthropology, and the 20th Century Encyclopedia of Pop Culture.
Before leaving D'Youville University, she was appointed Faculty Senate Parliamentarian and served from 2018 until she retired in 2022. During her tenure at the university, she was awarded a Sabbatical and Faculty Research Grant in 2014, a Faculty Fellowship Award in 2015-2016, and a promotion to Full-Librarian Academic Rank in 2016. She graduated from the WNYLRC Leadership Institute in 2007. Her retirement created the synergy to collaborate with countless librarians who drive our profession and institution of libraries successfully and strategically into the future.
Presented By:
