Preservation Week: Helping Patrons Preserve Digital Memories
eLearning
Description: This session focuses on building library staff confidence in assisting patrons with their digital lives. The webinar emphasizes ways to explain digital preservation concepts in plain language, identify common risks to digital memory, and suggest appropriate next steps during reference work, technology help sessions, or public programs. Learning Objectives: The goal of this webinar is to help library staff feel more confident and prepared when responding to patrons' questions about digital memory and preservation. Objectives include: •Demystifying digital preservation concepts for non-specialists •Strengthening staff ability to identify preservation risks during everyday patron interactions •Supporting inclusive, practical conversations about digital stewardship •Reinforcing the library’s role as a trusted resource for preserving personal and community memory Who Should Attend: Public library staff, academic library staff, and other cultural heritage professionals who provide direct patron services, including reference, technology help, outreach, and public programs. No prior digital preservation experience is required.
Presenter:
Kaitlyn Pettengill is the Digital Archives Specialist at the Conservation Center for Art and Historic Artifacts, where she supports collecting organizations with digital preservation assessments and digitization planning. Her work focuses on helping institutions build practical, sustainable approaches to managing and preserving digital materials. She previously worked at the Atwater Kent Collection at Drexel University and the Historical Society of Pennsylvania. Kaitlyn holds an MLIS from San José State University, an MA from the Courtauld Institute of Art, and has been a Certified Archivist since 2019. She currently serves as Vice Chair of the Delaware Valley Archivists Group.
Tech Requirements
Core Webinars are held in Zoom. Speakers or a headset for listening to the presentation are required. You may interact with the presenter and ask questions through text-based chat. Closed captioning is available in the Zoom platform. The webcast will be recorded and the link to the recording shared with registrants shortly after the live event.