Designing Learning for What’s Next: Scalable Strategies for Future-Ready Libraries
Webinar
Using the Library Collection Access Platform (LCAP)—the implementation of a new integrated library system (ILS) and discovery system at the Library of Congress—as a practical case study, the session emphasizes approaches that attendees can adapt to their own projects, regardless of size or system.
Rather than focusing solely on the technology, the presentation breaks down how project management, change management, and instructional design can be intentionally aligned to create learning programs that scale, sustain, and evolve. Participants will see how early planning supported readiness through repeatable socialization strategies such as pre-training programs and system demonstrations. These methods can be applied across institutions to build familiarity, confidence, and engagement well before formal training begins.
Attendees will explore a training model used to prepare more than 2,000 staff simultaneously across diverse functional areas, including cataloging, fulfillment, patron management, e-resource management, acquisitions, and discovery searching. The session highlights how aligning training with core institutional competencies and strategic priorities extends learning beyond a single implementation and creates reusable frameworks for future initiatives.
The webinar also examines how intentionally designed learning programs can drive cultural change by encouraging supervisor and staff ownership of development. Participants will leave with practical frameworks and adaptable strategies they can apply to future system implementations and organizational change efforts to support continuous learning, shared responsibility, and long-term capacity building.
