Best of Core Forum: Saying Less, Asking More: Expand Your Impact with Coaching
eLearning
Description: Leading staff in an ever-changing, unpredictable environment can be difficult. Right now, library staff at every level are facing new (and old) challenges to their emotional well-being at work. When both staff and supervisors are feeling overloaded, it can be hard to find the time and space to lead staff effectively. Coaching can be a powerful tool for proactively supporting staff, even in times of constant transition. In this session, we'll discuss the impact that coaching methods can have on building resilient employees and teams. We'll share tools and techniques that help supervisors create intentional space for thoughtful, productive conversations with staff that address concerns, provide feedback, and enhance professional development. We'll discuss ways to create a habit of using coaching skills and how proactive coaching sessions can positively impact your employee development and team-building efforts. Join us at this session to learn how adding coaching to your professional toolbox can yield substantial benefits.
This webinar was previously presented in-person as a session at the 2024 Core Forum. We are hosting this webinar, with the session adapted and presented live as a virtual event, to extend its reach.
Learning Outcomes:
By the end of this training, learners will be able to:
- Conduct impactful coaching sessions to build resilient employees and teams;
- Determine which tools and techniques will be most helpful to create intentional space for thoughtful, productive conversations; and
- Develop a habit of using coaching skills as proactive development of employees and teams.
Who Should Attend: Anyone in Leadership and Management Roles.
Presenters:
Stacey Hendren (she/her) has 20 years of library experience and is currently the Library Manager of the Northtown Branch in Anoka County. At the Minnesota Library Association Hendren has served as President (2021), Public Libraries Division Chair (2017), Reference and Adult Services Subunit Chair (2013-2015), an MLA Institute for Leadership Excellent (MILE) participant (2015) and mentor (2017/2019) ; and is a recipient of the 2022 MLA President’s Award. She has presented at the local, state and national level on the topics of library management, health literacy, intellectual freedom, reference, reader’s advisory, STEM, and youth services. Stacey received her BA in music education from UMN-Morris and her MLIS from UW-Milwaukee.
Carol Jackson (she/her) received her MLIS from Saint Catherine University and has spent over 20 years in public libraries, primarily in branch management. In 2019, she was named one of Library Journal’s Movers and Shakers for her work in community partnerships and programming. After the COVID pandemic, she obtained her Narrative Coach Practitioner Certification to more directly support
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