Expanding the Library's “Reach" through a Literacy Partners Program

Friday, 5/15/2020
  • 2:00 PM-3:00 PM (Eastern)
  • 1:00 PM-2:00 PM (Central)
  • 12:00 PM-1:00 PM (Mountain)
  • 11:00 AM-12:00 PM (Pacific)

Interested in expanding your library’s “reach” into the community, specifically to bring the library to nontraditional library users?

In 2015, the St. Charles (IL) Public Library’s (SCPL) Outreach Services team (David Kelsey, Dana Hintz, Lynda Spraner, Christine Steck) decided to transform engagement initiatives to local businesses, by enhancing SCPL’s Literacy Partners program. Literacy Partners feature good-condition and popular withdrawn library books, magazines, and audiovisual materials; patrons can keep materials and do not need to return them.

Having expanded the program by 750% to include over sixty locations, SCPL’s Literacy Partners program has helped increase the library’s community engagement and serve individuals who would not normally visit the library.

During this webinar, learn how to develop your own Literacy Partners program, tips and tricks to increase your library’s community visibility, and explore how to better serve your community at its point of need.

Discussion about how to successfully implement and maintain a Literacy Partners program post-COVID-19 will also take place.

Learning Outcomes

  • Discover how to better serve nontraditional library users and patrons who would not normally visit the library in-person.
  • Learn how to increase your library's community engagement and form partnerships with local businesses.
  • Explore ways to get your library's brand out into the community and market your library through outreach services.

Who Should Attend

  • Library workers who are interested in partnerships
  • Library workers looking to have a further reach
  • Library workers interested in literacy programs


Dana Hintz is an Outreach Services Assistant for the St. Charles (IL) Public Library where she has expanded and strengthened services and programming to senior facilities in the community. Dana has launched numerous strategic community partnerships including with Northwestern Medicine and Salvation Army. She has presented for the American Library Association, Illinois Library Association, System Wide Automated Network (SWAN) Consortium, and SirsiDynix. Dana is a national leader in utilizing the SirsiDynix Symphony Outreach Module; she serves in a leadership role for the SWAN Consortium’s Outreach User Group, recommending best practices in using the module and advocating for new service models in the Outreach field. Dana also works in collaboration with the Illinois State Library Talking Book Service’s pilot program for utilizing the Braille and Audio Reading Download (BARD) system in an effort to reach individuals who have vision issues or cannot physically hold a book.

David J. Kelsey has been the Outreach Services Librarian at the St. Charles Public Library in St. Charles, IL since 2015, where he coordinates the department’s services and programs. David is the President-Elect for the national Association of Bookmobile and Outreach Services and has spearheaded outreach interest networking groups for the Reaching Across Illinois Library System, System Wide Automated Network, and Library Integrated Network Consortium. He was a 2017 ALA Emerging Leader and is the recipient of the Illinois Library Association’s 2018 Alexander J. Skrzypek Award. His team is the recipient of the national 2018 ASGCLA Exceptional Service Award, administered by the Association of Specialized, Government, and Cooperative Library Agencies, a division of ALA. For his contributions to the outreach field, David received the 2019 John Philip Excellence in Outreach Award from the Association of Bookmobile and Outreach Services, an affiliate of ALA. David has been published in the March/April 2017 and July/August 2018 editions of Public Libraries magazine and was featured in the March/April 2018 edition of American Libraries magazine. David received his Master of Library and Information Studies from the University of Rhode Island’s Graduate School of Library and Information Studies and is the recipient of the 2019 Alumni of the Year Award.




How to Register


Tech Requirements

Computer with internet access



Kristin Lahurd, klahurd@ala.org

Co-sponsored by the Office for Diversity, Literacy and Outreach Services (ODLOS) and the Committee on Literacy.