Reference, User Services & Library Instruction

A complete count in the 2020 Census is essential to make sure that libraries and their communities don’t miss out on billions of dollars in needed funding, as well as political representation. However, nearly 40% of households have not responded yet, and the count is even lower among populations that have been undercounted historically. Learn how the Census Bureau, libraries, and community partners have adapted their operations and outreach in response to COVID-19, and how libraries can support a complete count before the Census ends in October.
Self-PacedeCourseAttendance Cert.
In this eCourse, librarian and genealogy expert June Power will use her wealth of experience to take your research skills to the next level.
Join us for the first ever BRASS Fall Thing, a new virtual event open to all. The theme is business information literacy and will be most relevant to academic libraries. The event includes a combination of live programming and access to vaulted programming. The 7 hours of live programming includes workshops and lightning talks focused on business information literacy, the Framework, and teaching students how to find, use and evaluate business resources and information. 
LiveeCourseAttendance Cert.
BizRef 101 is for any librarian or librarian-in-training who wants to gain confidence and knowledge around BizRef topics such as company and industry research, consumer and market research, entrepreneurship topics and more. This 3- week long, asynchronous course allows users to go at their own pace as they work their way through each section. In addition to interacting with other course participants and sharing BizRef "stumper" questions, students in this course will have access to a number of proprietary business research databases through trials set up specifically for them.
Self-PacedeCourseAttendance Cert.
As libraries have rapidly moved their instruction programs online over the last several months, librarians are being faced with the daunting task of redesigning their instructional content for an online environment. Participants in this course will develop an understanding of the key elements of effective and inclusive online instruction in all types of settings from tutorials to single-session instruction  sessions to multi-week classes.
Data literacy is increasingly an essential skill set for navigating everyday life. Learn how public libraries can increase awareness and understanding among youth of the pervasive role of data in their lives. The rich resources of the U.S. Census Bureau’s Statistics in Schools are a valuable tool to advance data literacy, and many libraries are using Census data to foster civic education and community engagement among children and teens. The webinar speakers discuss approaches to data literacy that reach diverse populations and address real-world issues of interest to youth.
Self-PacedeCourseAttendance Cert.
The Design and Marketing for Libraries course will teach students how to market their library to send positive messages, advocate, promote, and engage with their users. This course is for librarians and library staff of any type (public, academic, etc.) that are responsible for or involved with promoting the library via social media and other engagement tools.
The Census is an essential source for discovering and reconstructing local and family history. Rich data about communities, neighborhoods, and families document local demographics, immigration and naturalization information, ancestral family names, relationships, birth years, and birthplaces. Although the U.S. government has conducted a Census every ten years since 1790, the categories of data collected and the details provided in the Census records vary. Learn how categories for race, ethnicity, and other demographics have changed over time and how that impacts research.
LiveWebinarAttendance Cert.
Empathic design, often referred to as empathetic design, takes a user-centered approach with empathy and compassion toward your user. Empathic design calls libraries to analyze and apply what users need with empathy and purpose and through visualization, develop knowledge and skill to identify the critical needs of your library. You will learn the importance of seeing the library through the eyes of others with compassion and grace, putting aside preconceived notions to establish a library that seeks solutions to the problems of the people they serve.
Encyclopedias are the cornerstones of a library’s reference collection, but traditional encyclopedia publishing has been transformed over the past several years. This hour-long Booklist webcast examines why encyclopedias exist, what they do, what they tell us, and how they’ve evolved. Representatives from Encyclopædia Britannica, Grolier, and World Book will also talk about and demonstrate their newest encyclopedia models.