Leadership & Management

On-DemandWebinarFree!
Is there a specific audience your organization is trying to reach? A partnership you’re hoping to form? A strategic goal you’re looking to fulfill? In this on-demand webinar, learn how libraries have used Outside the Lines: Libraries Reintroduced to achieve their organizational goals. Learn more about this global initiative while also gathering tips on how to set and communicate goals for your organization—internally and externally, build strong partnerships, and provide relevant and surprising experiences for your community that shift perceptions of libraries.
LiveWebinarAttendance Cert.
This webinar is designed to provide library staff with the tools and skills needed to be able to help library customers who do not speak English. From no-tech to high-tech, it will provide library staff with multiple resource options for when a "language barrier" situation arises at the reference desk, customer service desk, or on the phone. You will gain confidence in your ability to successfully work through a "language barrier" situation and help the customer get to yes!
On-DemandWebinarFree!
The first webinar in the Public Libraries: Partners in Workforce Development series introduces and showcases national workforce partners and local collaborative program examples. Panelists will answer the WHO, WHAT, WHEN, WHERE, WHY, and, most importantly, HOW to collaborate to improve library services and visibility—no matter your starting point—as well as enhance patron and community impacts. Hear from the director of the National Association of State Workforce Agencies and better understand their network and resources. Learn about local workforce ecosystems from the Urban Institute.
LiveWebinar

Live Webinar: Wednesday, Dec. 1 from 1:00pm - 2:00pm Central Time.
Offered by Core: Leadership, Infrastructure, Futures, ALA's newest division starting September 1, 2020
Focus: Three years ago, I was encouraged to lead a newly formed DEI Task Force in our merged Library & IT division. We were charged with building a diverse team, arranging professional development opportunities for our staff, and providing diverse and inclusive services and resources. We not only have accomplished much but have come to be seen as a campus trailblazer.

On-DemandWebinarFree!
Public libraries are key partners in bridging the digital divide. This free on-demand webinar provides an overview of PLA’s 2023 Technology Survey and covers why your library’s response matters. The survey explores current assets and emerging trends in public libraries, including technology capacity, resources for patrons, infrastructure, digital literacy, and staffing. Presenters share how results from the 2020 Technology Survey have been critical to advancing digital equity initiatives from the local to national level.
On-DemandWebinarFree!
Every day community members who lack basic computer knowledge and skills access their local public libraries hoping to complete life tasks many of us take for granted. The Public Library Association (PLA) is proud to partner with AT&T to expand upon its work helping libraries and their communities close the digital divide through new and improved DigitalLearn.org courses and training materials.
LiveWebinar
This webinar will take participants through the project planning process and provide additional information on resources and tools to be successful.
LiveeForumFree!
Project management is gaining recognition in libraries as an important mechanism to deliver efficient and improved project results. In this e-Forum we will discuss challenges of managing projects, look at techniques and tools, and talk about implementing project management in technical and collection services.
On-DemandWebinarFree!
In fall 2016, Project Outcome will begin offering a regional training workshop designed to be a deep dive into implementing outcome measurement using Project Outcome tools. This regional training opportunity will bring an expert Project Outcome trainer to regions across the United States and Canada. This archived webinar is an informational session that shares the details of what is being included in this regional training, identifies the benefits of offering a regional workshop in your area, and explains the costs involved.
On-DemandWebinarFree!
The first in a series of three webinars designed to help you turn your Project Outcome results into action. This on-demand webinar focuses on developing an understanding of how to parse your survey results and develop strategies for potential uses. Deeply engaging with your data is a key first step. It was followed by Project Outcome Survey Results: Effective Communication Strategies and Project Outcome: An Integral Part of the Planning Process.