In this webinar, presenters will define the concepts of succession planning and onboarding. Through two case studies, attendees will learn how these concepts informed a supervisor’s hiring and onboarding process and what the positive impact was on supervisees in the first year.
For the first time in American history, we have four different generations working and volunteering side by side. Discover the key characteristics of these four generations and explore new strategies for making the most out of age diversity. What motivates each generation? What types of recognition resonate with each generation? What strategies can you put in place to avoid conflict between generations? Leave the webinar with tools they can begin to use immediately to help bridge the work place generation gap.
This e-Forum will explore how to effectively use publisher agents to fill the gap with such uses as data analytics for collection assessments or order changes. Additionally, it will explore other creative strategies libraries are employing to meet the pressures faced.
University Libraries serve a diverse patron population that includes students, faculty, staff, and, increasingly, special groups that don't fit tidily into any one of these categories.
If your heart starts to palpitate at the thought of writing a marketing plan, this on-demand webinar will help ease the pain. You’ll learn which steps in a marketing plan are critical to success and get to know the difference between marketing, promotion, publicity, outreach, and public relations so that you can clearly communicate your goals. Find out how to combine market research, a target audience, customized messages, and strategic outreach into a knockout plan, all while incorporating your library’s special brand and importance to the community.
As libraries are expanding their online efforts in response to COVID-19, library and program outcomes should also shift in order to build the strongest and most impactful instruction. In-person opportunities often bring with them advantages of seeing patrons reactions to learning and subsequent micro-improvements that can be made to improve a program. Without “seeing” a full room, presenters are more limited in their ability to understand how participants are responding.
PLA has two free tools that can help you provide and measure digital literacy services. DigitalLearn.org provides tutorials on essential basic technologies designed for use in library patron training, and also offers the ability to create a custom site branded for your library. Project Outcome provides simple survey tools to measure the outcomes of digital literacy programs and services. This free on-demand webinar shows you how to use both of these tools together to augment your digital literacy training and measure the impact your digital literacy services have in the community.