Outcomes, Impact, Stakeholders & You!

Tuesday, 2/13/2024 - Wednesday, 2/14/2024
  • 10:00 AM-6:00 PM (Eastern)
  • 9:00 AM-5:00 PM (Central)
  • 8:00 AM-4:00 PM (Mountain)
  • 7:00 AM-3:00 PM (Pacific)

Planning and measuring for outcomes to learn the impact of library programs and services isn’t new to the profession but it has quickly become an important endeavor to help create stronger libraries that connect people to information and ideas, support staffing models and staff training needs, and demonstrate good stewardship of library resources to internal and external stakeholders.

Over the course of two days, participants will use this e-mail-based forum to discuss some of the ways they and/or their library are planning for gathering outcome-based qualitative and quantitative data, how they are executing their plans, how the data is analyzed, and how their findings are communicated with internal and external stakeholders.

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Learning Outcomes

By the end of the e-Forum, attendees will have learned about:

  • Methods being used to plan for measuring the outcomes of library programs and services;
  • Beneficial tools and resources employed to measure and analyze the outcomes of library programs and services; and
  • How libraries communicate the value and impact of their programs and services to external and internal stakeholders.

On Day 1 our discussion will focus on Planning and Execution, and on Day 2 our discussion will center on Analysis and Communication.


Who Should Attend



Suanne Wymer currently manages the Youth Services Dept. for Tulsa City-County Library (Oklahoma). Her interest in outcomes-based planning and evaluation took hold as a research librarian and while working in TCCL’s IT Dept., and today is a focus for TCCL’s systemwide youth programming. It was a natural progression to merge that interest with her research as PhD candidate at the University of Oklahoma’s School of Library & Information Studies and direct the emphasis of her dissertation research.



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Code of Conduct

Please review the Statement of Conduct before registering.

Tech Requirements

Internet connection with email address. You can manage your subscription to this list following the online instructions.




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