Crisis Communications for Libraries

Wednesday, 9/30/2020
  • 2:00 PM-3:00 PM (Eastern)
  • 1:00 PM-2:00 PM (Central)
  • 12:00 PM-1:00 PM (Mountain)
  • 11:00 AM-12:00 PM (Pacific)
ALA and Core are committed to supporting our members, staff, and all librarians and library workers during these uncertain times. We will continue to offer online learning opportunities, and will do our best to accommodate the remote needs of our attendees. We will also continue to offer group registration, providing individual logins for each group member registered for Core webinars. Please contact Core with any questions or concerns.

A crisis is any situation that threatens the integrity or reputation of your organization. This could include funding reductions, safety or security events or health issues at your library. In this webinar you will learn how to create a Crisis Communications Plan so you can be prepared and know how you will communicate in the event of a crisis. This includes who will communicate, what they will say, what audiences need to hear the message and how you will reach them. We will also discuss the distinction between a Crisis Communications Plan and a Crisis Response Plan.

Learning Outcomes

In this webinar, you will learn:
• Components of a Crisis Communications Plan
• Who should be on your Crisis Communications Team
• Difference between a Crisis Communications Plan and a Crisis Response Plan
• Steps to take during a crisis

Who Should Attend

Administrators and marketing/communications professionals at public, academic or special libraries. Libraries have an obligation to be prepared for potential crises and communicate clearly and effectively.

Presenter

Cordelia Anderson, APR

Cordelia Anderson has more than twenty years’ experience creating marketing and communications strategies for public organizations. During her decade as Director of Marketing & Communications for Charlotte Mecklenburg Library, her team earned the inaugural Library Journal Marketer of the Year Award and two John Cotton Dana Awards. Cordelia now runs her own consulting company. She is author of Library Marketing and Communications: Strategies to Increase Relevance and Results, available now from ALA Editions.

Registration

Cost

 

   Fee

  (single

 webinar)

Participant ($USD)
Core Member (individual) 43
Nonmember (individual)       59
Groups. (Includes a link to share with your group for safe social distancing viewing).     129

All webinars are recorded and the one-time fee includes unlimited access to the webinar recording. All registered attendees will receive the link to the recorded session so if you are unable to attend the webinar at the time it is presented, you will have the opportunity to listen to the recording at your convenience.

How to Register

Complete the individual webinar online registration form. Sessions are listed by date and you must log in.

or

Contact us to register:

Call 1-800-545-2433 and press 1 to reach our customer service representatives or

Register by mail for the session you would like to attend. (If you receive an error message after clicking the "register by mail" link, right-click the link and save the form to your computer.)

Core Code of Conduct

Please review the Statement of Conduct before registering.

Tech Requirements

Computer with Internet access (high-speed connection is best) and media player software. Headphones recommended.

Core webinars are presented through GoToWebinar. Check to see if your system supports GoToWebinar.

Test your connection or audio.

Credits

none

Contact

For questions about registration, contact ALA Registration by calling 1-800-545-2433 and press 1 or email registration@ala.org.

For all other questions or comments related to the webinars, please contact Core CE staff at corece@ala.org