Conferences & Events

This 6-week online course introduces students to the breadth of considerations, standards, and skills needed to successfully launch and manage a digital library program.

This 4 week course Fundamentals of Management is designed for new managers to build the skill set they need to successfully lead their department or organization, as well as support existing managers looking to improve their skills.

This six-week course is an introduction to fundamental concepts of metadata.

Study room spaces have become a critical resource offered in large academic libraries, yet their standard configuration and policies may not be serving the diverse needs of all patrons. To address this, we conducted an assessment project at a large, land-grant university to gather data on study room usage and user preferences. This presentation will share the results from our study and discuss how we applied these insights to enhance the study room experience, including promoting our “Library of Things” collection as study room resources.

Join a facilitated review of the results from the Public Library Association’s (PLA) 2025 Public Library Services for Strong Communities survey.

This six-week online course is a basic primer for library acquisitions concepts common to all library material formats.

This 4-week online course provides an overview of acquiring, providing access to, administering, supporting, and monitoring access to electronic resources.

Flexible registration options including individual full conference, individual single day or multiple days, and group viewing single day or multiple days. FREE registration for those in MA, MI, NE, OR, SC, VA.

Do you want to take your library’s customer service to the next level? If so, this session is for you. We’ll share a step-by-step overview of how libraries have overhauled their customer service philosophy and elevated the patron experience from questioning and conflict to collaboration and coming to a consensus to find solutions. We’ll dig into how we created staff-driven library service success via innovation and leadership to pursue customer service excellence. In addition to sharing our own experiences, we’ll share our best tips for gaining buy-in from trustees, staff, patrons, and even those “responsibility warriors”!

This four-week online course addresses the basic components of collection development and management (CDM) in libraries.