John Cotton Dana Library Public Relations Award

Built a “library of the future” responding to a voter approved funding increase.  A new customer service philosophy and branding increased population awareness and use in all areas, including a 42% increase in cardholders and 66% increase in visitors.  The distinct Anythink name and orange swirl has become a nationally recognized signature for the library.

 Awarded for “Try Poetry” – a year of building community through the borderless conversation of poetry.  The program developed a long partnership with the public school system, created a unique relationship with the juvenile detention center and offered a variety of captivating presentations to the community.  Extensive media coverage in the Washington Post and other outlets, as well as highly respected authors, poets and actors helped to inform and excite all ages of the community.

Awarded for “Rebranding the Edmonton Public Library,” a masterful blending of the work of professional designers and library staff that let each do what they do best. The  simple, stylish logo and the slogan “Spread the words” were taken by library staff and customers and used in a guerilla marketing strategy that was impossible to ignore and hard to resist. The success of this campaign was built on a strong foundation of shared values, clear assessment, strategic marketing, and a committed and enthusiastic library staff. The result was a colorful, adaptable, effective campaign that also happens to be a lot of fun.

Awarded for its hugely successful campaign surrounding its acquisition of the Grateful Dead archives.  In addition to coverage in many national newspapers and magazines from the Wall Street Journal to Rolling Stone, the library’s Facebook page for this archive has over 48,000 friends – second only to the Grateful Dead’s own web page – and they have received  $1.5 million in donations. 

Awarded for “Find Yourself Here” rebranding campaign, a unique, informative and fun way to position the library as an information source and inviting destination.  Beginning with staff communications guidelines and expanding to service provision, the library was positioned as a place where everyone belongs and is accepted.  The net result was a 35% increase in online homework usage and a 36% increase in the circulation of downloadable books.