Mythbusting: The Search For A Tech Services Generalist

Wednesday, 5/3/2017
  • 2:00 PM-3:00 PM (Eastern)
  • 1:00 PM-2:00 PM (Central)
  • 12:00 PM-1:00 PM (Mountain)
  • 11:00 AM-12:00 PM (Pacific)

This webinar was presented on May 3, 2017. Access the recording and presentation slides here:


Session 5 of the five-session series Re-envisioning Technical Services: Identifying Leadership and Talent Management Best Practices

The changing landscape of scholarly communication and digital information services has dramatically changed the scope of library technical services - research data curation, open educational resources, cooperative collection development, digital preservation and access management are all becoming mainstream library services - but have our libraries changed our expectations of technical services librarians? Can the traditional cataloger take on responsibility for these new and emerging services? Are we expecting too much, or too little of our "back room" experts? Rogers will explore her library's experiences of two failed technical services searches, and the experiences of other library directors searching for the "modern" technical services librarian. She will share how her librarians changed their approach, and consider how in general libraries have and have not responded to shifts in the changing landscape -- and what we ca n do now to begin futureproofing ourselves.

Learning Outcomes

After attending this webinar attendees will:
  • Understand the need to update our expectations of technical services librarians
  • Consider possible future actions in training, advertising for, and hiring technical services librarians
  • Reconsider their own assumptions about technical services librarians' capabilities and roles

Who Should Attend

Library and technical services managers and others interested in the future of technical services


Jenica P. Rogers is Director of Libraries and College Archives and Dorf Endowed Director of Applied Learning at the State University of New York at Potsdam. Previously, she held positions in cataloging, collection development, and staff training. Jenica earned her MLIS from the University of Wisconsin-Madison. Her current professional interests include looking at how the information economy is breaking down and reforming following the advent of the internet, and informing, mentoring, and supporting new library professionals.



All webinars are recorded and the one-time fee includes unlimited access to the webinar recording. All registered attendees will receive the link to the recorded session so if you are unable to attend the webinar at the time it is presented, you will have the opportunity to listen to the recording at your convenience.

How to Register

No registration required.

Tech Requirements

Computer with Internet access (high-speed connection is best) and media player software. Headphones recommended.

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For questions about registration, contact ALA Registration by calling 1-800-545-2433 and press 5 or email

For all other questions or comments related to the webinars, contact Megan Dougherty, ALCTS Events Manager at 1-800-545-2433, ext. 5038 or