New Research on Staff and Leadership Development in Technical Services

Wednesday, 2/15/2017
  • 2:00 PM-3:00 PM (Eastern)
  • 1:00 PM-2:00 PM (Central)
  • 12:00 PM-1:00 PM (Mountain)
  • 11:00 AM-12:00 PM (Pacific)

Session 2 of the five-session series Re-envisioning Technical Services: Identifying Leadership and Talent Management Best Practices

This session was presented on February 15, 2017. Access the recording and materials now:


Over the past several years, the area of technical services has evolved and the boundaries of technical services has become fuzzy. The scope of technical services is changing and interconnecting with other areas of the profession. Library technical services departments and staff now have unique and special training needs prompted by changing standards, new formats, and innovative technologies. In addition, technical services, like other departments in libraries, are facing leadership and succession planning issues.

In 2015-2016, the Association of Library Collections & Technical Services President’s Program Committee designed an online survey that was sent out to librarians and staff in technical services (including Libraries in ARL, Oberlin, and the University Libraries Group) that asked 28 questions regarding the major issues faced by technical services including:

  • What new skills are needed in technical services?
  • How are libraries developing staff skills? How are libraries handling training needs?
  • How are libraries addressing leadership (gaps and staff placed in new leadership roles)? How are libraries identifying emerging leaders?
  • How are libraries dealing with succession planning?

The presentation will highlight the results of the online survey and provide detailed information regarding new skills, training, leadership and succession planning.

Learning Outcomes

After attending this series, attendees will have:

  • A better understanding of the issues facing technical services departments;
  • An understanding of the new skills needed by staff working in technical services;
  • An understanding of how libraries are addressing the training needs of staff in technical services; and
  • An overview of how libraries identify emerging leaders and dealing with succession planning.

Who Should Attend

Library and technical services managers and others interested in the future of technical services


Cory Tucker, Head of Continuing Resources & Collections at the University of Nevada, Las Vegas Libraries, recently served on the Association for Library Collections & Technical Services (ALCTS) President’s Program Committee and previously served as the Chair of the Collection Management Section of ALCTS. He received his BS in Finance from the University of Tennessee, Knoxville and his MLS from the University of South Florida.



All webinars are recorded and the one-time fee includes unlimited access to the webinar recording. All registered attendees will receive the link to the recorded session so if you are unable to attend the webinar at the time it is presented, you will have the opportunity to listen to the recording at your convenience.

How to Register

No registration required.

Tech Requirements

Computer with Internet access (high-speed connection is best) and media player software. Headphones recommended.

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For questions about registration, contact ALA Registration by calling 1-800-545-2433 and press 5 or email

For all other questions or comments related to the webinars, contact Megan Dougherty, ALCTS Events Manager at 1-800-545-2433, ext. 5038 or