Leading Technical Services in the Future

Wednesday, 2/1/2017
  • 2:00 PM-3:00 PM (Eastern)
  • 1:00 PM-2:00 PM (Central)
  • 12:00 PM-1:00 PM (Mountain)
  • 11:00 AM-12:00 PM (Pacific)

Session 1 of the five-session series Re-envisioning Technical Services: Identifying Leadership and Talent Management Best Practices

This session was presented on February 1, 2017. Access the recording and materials now:

This webinar will consider the role of technical services in the library of the 21st century, and the importance for library leaders to understand the positive impact technical services librarians can have on attaining strategic goals. The webinar will identify current trends in the broad library and scholarly publishing environments, the impact of digital technology on researchers’ information workflows and scholarly communication, and the impact of open science on research and libraries. The potential role of technical services in driving library responses, including the curation of the scholarly record, a drive towards large-scale distributed library collections, and campus research information systems will all be reviewed in detail.

Learning Outcomes

Upon completion of this session, attendees will

  • Understand current trends in university libraries, scholarly research, open science, and scholarly publishing
  • Understand potential library responses to these trends, including stewardship of the scholarly record, the implementation of campus research information systems, and the provision of access to a distributed, networked library collection
  • Understand the mapping between technical services librarians’ skills and those responses

Who Should Attend

Library and technical services managers and others interested in the future of technical services


Keith Webster is Dean of University Libraries and Director of Emerging and Integrative Media Initiatives at Carnegie Mellon. Previously, Keith was vice president and director of academic relations and strategy for John Wiley and Sons and before that held library dean and director roles at universities in Australia, New Zealand and the United Kingdom. Keith serves on the Board of Directors of NISO and PALCI, and on the Publications Board of the Association of Computing Machinery.



All webinars are recorded and the one-time fee includes unlimited access to the webinar recording. All registered attendees will receive the link to the recorded session so if you are unable to attend the webinar at the time it is presented, you will have the opportunity to listen to the recording at your convenience.

How to Register

No registration required.

Tech Requirements

Computer with Internet access (high-speed connection is best) and media player software. Headphones recommended.

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For questions about registration, contact ALA Registration by calling 1-800-545-2433 and press 5 or email registration@ala.org.

For all other questions or comments related to the webinars, contact Megan Dougherty, ALCTS Events Manager at 1-800-545-2433, ext. 5038 or mdougherty@ala.org.