eBook Management: What Works, What Doesn’t

Tuesday, 11/13/2018 - Wednesday, 11/14/2018
  • 10:00 AM-6:00 PM (Eastern)
  • 9:00 AM-5:00 PM (Central)
  • 8:00 AM-4:00 PM (Mountain)
  • 7:00 AM-3:00 PM (Pacific)

Managing ever-increasing numbers of ebooks has always been a challenge. The rapidly changing landscape of the ebooks market complicates this, but also brings opportunities to improve our management systems. What works, what doesn't? Come and join us to share your experience and hear others!

This e-Forum will focus on the following topics:

  • Staffing/organizational structure
  • eBook acquisition and licensing
  • eBook discovery and promotion
  • eBook troubleshooting
  • Tools to support ebook management

Learning Outcomes

In this e-Forum, attendees will:
  • share experience on the topics
  • discuss key issues and challenges
  • explore ideas to address these issues and challenges

Who Should Attend

Anyone who works with ebooks, including but not limited to: ordering, cataloging, providing access, troubleshooting, and working with public.


Heather Shipman is Cornell University Library’s eBook acquisitions and management specialist, coordinator for the eBook ordering team, and a member of the e-resources troubleshooting team; she gave two ER&L 2018 presentations in these fields. She advocates for increased patron privacy and decreased data collection of individuals’ e-resource usage, and will be part of a related panel at the Charleston 2018 conference.

Xiaoyan Song is the Electronic Resources Librarian at the Monographs Unit in the Acquisition and Discovery Department at NCSU Libraries. She leads the library’s ERM Committee and is a member of the license team. She enjoys troubleshooting eBook access issues and is passionate about exploiting tools to improve e-resource workflows. She has given presentations on ebooks and ERM tools at several conferences including NASIG, ER&L and Charleston and has several publications on ebooks.




How to Register

You must register your email address to subscribe to or access an electronic discussion list on ALA's Mailing List Service. Find instructions for subscribing online.

Once you have registered for one e-Forum, you do not need to register again, unless you choose to leave the list. Find instructions for unsubscribing.

Tech Requirements

Internet connection with email address. You can manage your subscription to this list following the online instructions.




For questions about registration, contact ALA Registration by calling 1-800-545-2433 and press 5 or email registration@ala.org.

For all other questions or comments related to the webinars, contact Megan Dougherty, ALCTS Program Officer, Continuing Education at 1-800-545-2433, ext. 5038 or mdougherty@ala.org.