Outward Facing Technical Services

Tuesday, 10/16/2018 - Wednesday, 10/17/2018
  • 10:00 AM-6:00 PM (Eastern)
  • 9:00 AM-5:00 PM (Central)
  • 8:00 AM-4:00 PM (Mountain)
  • 7:00 AM-3:00 PM (Pacific)

The technical work of acquiring and describing materials for library collections is often invisible, and can suffer from taking place in an insular world isolated from other library units and library users. When library workers engaged in technical services work understand the needs of the communities we serve and address those needs with our specific expertise, we are more engaged with our work. In turn, that work becomes more vibrant, vital, and valuable.

In this e-Forum, we will develop and exchange practical methods of turning outward, using lived experience and Libraries Transform resources. We will explore how turning outward can influence our daily work, help us build relationships and develop shared understandings, and empower us to be community leaders and change agents.

Learning Outcomes

By the end of this e-Forum, attendees will:
  • Be familiar with Turning Outward Resources for Libraries from the Libraries Transform campaign
  • Be able to develop and share strategies for turning outward, both individually and collectively
  • Be able to effectively articulate the ways that technical services operations impact constituent communities
  • Be able to develop strategies for constructing and leveraging shared understandings of institutional priorities and goals

Who Should Attend

Anyone interested in communicating the value of technical services work both inside and outside the library. Technical services librarians and supervisors who want to create a more engaging and rewarding workplace may be especially interested.


Rachel Fleming works on affordable course materials, scholarly communication, and collection assessment as Collections Initiatives Librarian at the University of Tennessee at Chattanooga. Fleming has over ten years of experience in library technical services including collection development, collection management, serials, and acquisitions. Fleming’s research interests center around the development of professional identity and leadership skills.
Erin Leach is Special Collections Cataloging Librarian at the University of Georgia, where she responsible for cataloging published materials for the Hargrett Rare Book & Manuscript Library and the Richard B. Russell Library for Political Research & Studies. In her spare time, Erin is a second-year PhD student that the University of Georgia’s Institute of Higher Education, where her interests center around the role of the academic library in the higher education ecosystem.




How to Register

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Tech Requirements

Internet connection with email address. You can manage your subscription to this list following the online instructions.




For questions about registration, contact ALA Registration by calling 1-800-545-2433 and press 5 or email registration@ala.org.

For all other questions or comments related to the webinars, contact Megan Dougherty, ALCTS Program Officer, Continuing Education at 1-800-545-2433, ext. 5038 or mdougherty@ala.org.