The Integrated Library System, ILS, is the nervous system of libraries, and yet, we often don’t optimize it to meet our needs. This discussion will examine the business processes that the ILS supports, and the work-arounds developed when it doesn’t support the business needs.
- What are the biggest challenges and customer service issues centered on the ILS?
- What business processes are supported by the ILS?
- What are ways that we can get the most out of our systems?
- How do we work with vendors to do a system configuration audit to ensure that our settings meet best practices?
Who Should Attend
This discussion will be particularly helpful to technical services/collection management and IT staff.
How to Register
You must register your email address to subscribe to or access an electronic discussion list on ALA's Mailing List Service. Find instructions for subscribing online.
Once you have registered for one e-Forum, you do not need to register again, unless you choose to leave the list. Find instructions for unsubscribing.
Internet connection with email address. You can manage your subscription to this list following the online instructions.
Contact the e-Forum Coordinator at firstname.lastname@example.org with questions or concerns.