The Integrated Library System, ILS, is the nervous system of libraries, and yet, we often don’t optimize it to meet our needs. This discussion will examine the business processes that the ILS supports, and the work-arounds developed when it doesn’t support the business needs.
- What are the biggest challenges and customer service issues centered on the ILS?
- What business processes are supported by the ILS?
- What are ways that we can get the most out of our systems?
- How do we work with vendors to do a system configuration audit to ensure that our settings meet best practices?
Learning Outcomes
Who Should Attend
This discussion will be particularly helpful to technical services/collection management and IT staff.
Hosts
Registration
Cost
free
How to Register
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Tech Requirements
Internet connection with email address. You can manage your subscription to this list following the online instructions.
Credits
none
Contact
Contact the e-Forum Coordinator at alcts-eforum-request@lists.ala.org with questions or concerns.