Connaway, Lynn Silipigni, William Harvey, Vanessa Kitzie, and Stephanie Mikitish for ACRL. "Academic Library Impact: Improving Practice and Essential Areas to Research." 2017. ACRL, 134p. 

Core Competencies for Cataloging and Metadata Professional Librarians

NASIG Core Competencies for Electronic Resources Librarians and NASIG Core Competencies for Print Serials Management

Allison, DeeAnn. "Measuring the Academic Impact of Libraries." Portal: Libraries and the Academy 15, no. 1 (01, 2015): 30-40. 

Borie, Juliya, Kate MacDonald, and Elisa Sze. "Asserting Catalogers’ Place in the “Value of Libraries” Conversation." Cataloging & Classification Quarterly 53, no. 3/4 (April 2015): 352-367.

Martin, Elaine R. (2012). "What Do Data Services Librarians Do?" Journal of eScience Librarianship 1(3): Article 3. 

Evans, G. Edward, Sheila S. Intner, and Jean Riddle Weihs. 2011. Introduction to technical services. Santa Barbara, Calif: Libraries Unlimited. 

Do Libraries Still Need Book Vendors and Subscription Agents?  October 2011. Stephen Bosch, Cory Tucker, Christopher L. Sugnet, and Lauren E. Corbett 

Jennifer Howard. “A Toolkit to Help Academic Libraries Demonstrate Their Value.” Chronicle of Higher Education. September 14, 2010.

Cornell University Library Assessment & Communication "Library Value Calculation Experiment 2009".

Hider, Philip. “How Much are Technical Services Worth? Using the Contingent Valuation Method to Estimate the Added Value of Collection Management and Access.” LRTS vol. 52, no. 4 (2008): 254-262.

Jongbloed, Ben, Enders, Jürgen & Salerno, Carlo. "Higher Education and Its Communities: Interconnections, Interdependencies and a Research Agenda." Higher Education 56  (2008): 303.

Technical Services Today and Tomorrow - 2nd ed., edited by Michael Gorman. Englewood, CO: Libraries Unlimited, 1998. 213p.

Quality in Technical Services: A User-Centered Definition for Future Information Environments. Carolyn O. Frost, Journal of Education for Library and Information Science, Vol. 35, No. 3 (Summer, 1994), pp. 229-232, published by Association for Library and Information Science Education (ALISE)

Janet McCue, (1994) "Technical services and the electronic library: Defining our roles and divining the partnership", Library Hi Tech, Vol. 12, issue 3, pp.63-70.