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About the Office for Literacy and Outreach Services


The Office for Literacy and Outreach Services (OLOS) serves the Association by identifying and promoting library services that support equitable access to the knowledge and information stored in our libraries. OLOS focuses attention on services that are inclusive of traditionally underserved populations, including new and non-readers, people geographically isolated, people with disabilities, rural and urban poor people, and people generally discriminated against based on race, ethnicity, sexual orientation, age, language and social class. The Office ensures that training, information resources, and technical assistance are available to help libraries and librarians develop effective strategies to develop programs and services for library users.



Office for Literacy and Outreach Services
50 East Huron Street
Chicago, Illinois 60611
Phone: 800-545-2433, ext. 4294
Fax: 312-280-3256


Electronic Lists

Subscribe to the following open lists at

  • American Indians Subcommittee (
  • Ethnic Caucuses (
  • Intergenerational Library Services (
  • Library Issues of Poor and Homeless People (
  • Library Literacy (
  • Library Outreach (
  • Rural, Native, and Tribal Libraries of All Kinds (

Subscribe to the following new open lists at

  • Bookmobiles Subcommitte (
  • Aging Subcommittee (


Office Staff

Satia Marshall OrangeSatia Orange

800-545-2433, ext. 4295

Major Areas of Responsibility:

  • Administrative oversight of the Office, its programs, services, and initiatives
  • Budget and policy matters
  • Advisory questions on outreach services
  • Liaison to the following ALA Round Tables:
    • Ethnic and Multicultural Information Exchange Round Table (EMIERT)
    • Gay, Lesbian, Bisexual, Transgendered Round Table (GLBTRT)
    • Social Responsibilities Round Table (SRRT)
  • Liaison to the associations of librarians of color

Dale P. LipschultzDale Lipschultz, Literacy Officer

Literacy Officer
800-545-2433, ext. 3275

Major Areas of Responsibility:

  • Advisory questions on literacy
  • Verizon Literacy project
  • Lila Wallace Literacy project
  • Literacy programming
  • ALA liaison to Build Literacy @ your library
  • National Coalition for Literacy

Tanga MorrisTanga Morris

Administrative Assistant
800-545-2433, ext. 4294

Major Areas of Responsibility:

  • Diversity Fair
  • Handbook and Rosters
  • Round Tables
  • Processing of financial receipts
  • General office information

50 E. Huron Chicago, IL 60611 Call Us Toll Free 1-800-545-2433

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Mission Statement for the ALA Office for Literacy and Outreach Services (OLOS), adopted by the OLOS Advisory Committee, June 27, 1998 in Washington, DC.