Reference and User Services Association (RUSA)
No Cost Advisory: What to do when there's no budget
A 60- minute webinar on using online resources for creation of advisory materials at little to no cost to the library.
Elevate with RUSA's Fall 2025 Online Learning
The American Library Association-Reference and User Services Division (RUSA) Fall 2025 CE offerings are roaring with an outstanding combination of new webinars. Our list of upcoming programming below.
CORE/RUSA Webinar- From Goals to Impact: Library User Stories
Successful leadership efforts center key partners and anticipate concrete outcomes.
Next Gen Tools for SWOT Analysis and Strategic Insight
A 75-minute webinar on exploring new approaches to Strength, Weakness, Opportunities & Threats (SWOT) analysis.
Inside Interlibrary Loan: Basics for a New Millennium
A four-week asynchronous course on Inside Interlibrary Loan
Longlist for 2026 Andrew Carnegie Medals for Excellence in Fiction and Nonfiction announced
A total of 45 books (21 fiction, 24 nonfiction) has been selected for the longlist for the 2026 Andrew Carnegie Medals for Excellence in Fiction and Nonfiction.
Simplify communication to increase access, trust, and efficiency
A 60-minute discussion led by Lee Shainis, President of Simplify Language.
No-Cost Advisory: What to do when there's no budget
A 60-webinar on using resources to create advisory materials
Passports & Notaries @ Your Library
A 60 minute webinar for those that currently offer or are considering offering notary and passport services.
Design and Marketing for Libraries
A four-week asynchronous course to help students market their library to send positive messages, advocate, promote and engage with their audience.
Business Archives as a Tool for Academic Business Researchers
A 60 minutes webinar on the relevance of business archives to business librarians in an effort to better support researchers
Reference Interview 101
Reference Interview is a comprehensive six-week asynchronous course focusing on the methods of evaluating reference services, behavioral aspects of reference service.
Reference Interview 101
Reference Interview is a comprehensive six-week asynchronous course focusing on the methods of evaluating reference services, behaviorial aspects of reference service.
Physical Disabilities
The Physical Disabilities Toolkit supports library staff in creating accessible, inclusive environments by offering practical guidance on mobility accommodations, respectful language, and universal design for patrons with a wide range of physical abilities.
RUSA - STARGazing: Meet Silvia Cho
HOME | AWARDS | BYLAWS | COMMITTEES | EVENTS | PROFESSIONAL TOOLS | PUBLICATIONS | VOLUNTEER RUSA - STARGazing: Meet Silvia Cho 1. What is your institutional affiliation? I am at the CUNY Graduate Center, a public research institution providing doctoral and master's education. We belong to the City University of New York system, which consists of 25 colleges and is the largest public urban university system in the United States. 2. What’s your OCLC / Docline symbol? ZGM 3. What's your job title? I'm the Resource Sharing Librarian. 4. How did you get involved in resource sharing (or access...