Mailing address:
Association of College and Research Libraries
American Library Association
225 N. Michigan Ave., Suite 1300
Chicago, IL 60601-7616
Telephone: (312) 280-2523
Toll Free: 1 (800) 545-2433, ext. 2523
(between 8:30 a.m. and 4:30 p.m. CDT)
Fax: (312) 280-2520
E-mail: acrl@ala.org
Web: www.ala.org/acrl
ACRL Staff
Click a photo to read more.

Lauren Carlton (she/her/hers)
Program Officer, Member Services
lcarlton@ala.org | 312-280-5285
Lauren Carlton is the Program Officer of Member Services. She serves as staff liaison to ACRL sections, Section Membership Committee and manages the colleague’s donation program. She also assists with the annual election, Annual Conference Programing, and provides additional support for member services projects.
Prior to joining ACRL, Lauren worked as the communications intern in ALA’s Public Programs Office (PPO). Lauren earned her B.A. in Communications with a minor in Theatre/Advertising from Columbia College Chicago. While at Columbia, she worked as Chief Copy Editor and Social Media/Brand Manager for The Columbia Chronicle.
In her free time, Lauren teaches dance-fitness classes and enjoys reading Stephen King.

Margot Conahan
Manager of Professional Development mconahan@ala.org | 312-280-2522
Margot Conahan is ACRL’s Manager of Professional Development and oversees all aspects of ACRL’s professional development offerings, including the ACRL Conference, Immersion Program, preconferences, licensed workshops, and institutes. Margot also manages ACRL’s e-Learning program.
Prior to joining ACRL, Margot worked at Sears’ corporate headquarters as a meeting planner. She earned her B.A. in British Literature with a minor in German from Truman State University, escaping Missouri to study abroad in Ireland for one year.
Outside of work, Margot enjoys running, sampling IPAs, volunteering at her kids’ school, cooking, and going to book club. Her newest hobby is obedience training for her family’s 100-pound “puppy."

David Connolly
Recruitment Ad Sales Manager/Editorial Assistant, dconnolly@ala.org | 312-280-2513
David Connolly is Recruitment Ad Sales Manager and Editorial Assistant at ACRL where he manages ALA JobLIST, the online career site ACRL operates jointly with American Libraries and ALA’s Office of Human Resources Development and Recruitment. He also tracks manuscript submissions and supports the Editor-in-Chief with other administrative tasks for C&RL News, as well as producing an annual ACRL Briefing Book for the Board of Directors, Budget & Finance Committee, and staff.
Before returning to college to study political science and economics at the University of Colorado at Colorado Springs, David spent one holiday season too many in the ‘90s as manager of a music store in the Kansas City area, where he frequently demonstrated reference interview and listener advisory skills without realizing that’s what they were.
Born and raised in the great Rocky Mountain States, David loves taking drives and day hikes in the mountains whenever he gets out of the Midwest. He always jumps at an opportunity to travel, but at home he can be found tending to his plot in his neighborhood community garden and colorful porch garden, seeing some of Chicago’s best (and worst) plays, playing video games with friends, and debating the finer points of Star Trek with anyone willing.

David Free (he/him/his)
Editor-in-Chief of C&RL News/Senior Communications and Membership Strategist
dfree@ala.org | 312-280-2517
David Free is Editor-in-Chief of College and Research Libraries News and ACRL’s Senior Communications and Membership Strategist. He is responsible for content and production of C&RL News in print and online; develops marketing, communication, and promotional strategy for ACRL programs, publications, and services; manages member services; and coordinates ACRL’s Standards, Guidelines, and Frameworks.
Prior to joining ACRL in 2007, David worked for years in a variety of positions in academic libraries, beginning as a student assistant at the University of Georgia and concluding as Public Services Coordinator at Georgia Perimeter College’s Decatur Campus. He earned his M.L.I.S. from Clark Atlanta University in 1997, and also holds an M.A. in English from Georgia State University and a B.A. in Political Science from the University of Georgia with an English minor.

Rachel Hendrick
CHOICE Editor and Publisher
rhendrick@ala-choice.org | 860-347-6933 x120
Rachel joined ALA in 2014 as the operations manager at Choice and in 2016 became the director of operations. During her tenure she has worked on a number of projects at Choice such as the Choice rebranding effort, the relaunch of Choice Reviews, the Authority File podcast, the Towards Inclusive Excellence content stream, and the redesign of Choice360.org as a showcase for all the great content Choice produces. Rachel was initially attracted to Choice because of its mission to provide reviews to academic libraries but she has found there a community of innovative content creators.
Before coming to Choice Rachel worked in both print and digital publishing, most recently at Sotheby’s auction house. In 2012 Rachel received a Master’s in Library and Information Science (MLIS) from Long Island University and worked briefly as a private librarian to a collection of rare books about natural history. She also holds a Bachelor’s of Fine Arts (BFA) from Pratt Institute and is currently working on a Master’s in History at the University of Connecticut. When not at Choice she loves nothing more than to sift through the newspaper collections at the American Antiquarian Society looking for eighteenth-century watermarks.
Brian Lim (he/him/his)
Program Coordinator
blim@ala.org | 312-280-2514
Photo Coming Soon!
Brian Lim is ACRL’s Program Coordinator for Data and Research. Brian administers and supports ACRL’s data tools including Benchmark: Library Metrics and Trends, Project Outcome for Academic Libraries, and TATIL. He also organizes ACRL's Member of the Week program and assists with generating statistics for the Section Membership Committee.
Prior to joining ACRL, Brian worked as a Operations Coordinator at Stanley Prep, a global educational provider, coordinating program administration for students and working professionals. In his free time, he works on ceramics, walks around the city taking photos, and plays with his two little ferrets

Bill Mickey
Editorial Director of CHOICE
bmickey@ala-choice.org | 860-347-6933
Bill Mickey is Editorial Director at Choice. He oversees editorial operations and all print and online content produced by a team of subject editors, a copy chief, and student interns. He also helps develop new content products and initiatives.
Prior to joining Choice, Bill served as Editorial Director of Folio: magazine at Red 7 Media, a division of Access Intelligence. Bill joined Red 7 Media in 2004 and held a variety of positions within its publishing group, including Senior Editor for Folio: and Executive Editor of Expo magazine. Prior to joining Red 7, Bill was editor of EContent, where he was instrumental in relaunching the 30-year-old magazine covering the digital content market. Before that, he served as editor of Online magazine, a trade publication serving information professionals and corporate and academic librarians who use online database and digital information products.
After work, Bill sometimes retreats to the local climbing gym or very reluctantly trains for a half-marathon. In the warmer months, you’ll find him obsessing over his barbecue.

Dawn Mueller
Senior Production Editor
dmueller@ala.org | 312-280-2516
Dawn Mueller is Senior Production Editor at ACRL. She is responsible for the production of C&RL, RBM, and all non-serial publications; develops and maintains the ACRL website and microsites; designs and produces all ACRL marketing brochures and flyers; coordinates and prepares proceedings and program books for ACRL conferences.
Prior to joining ACRL, Dawn worked as a desktop publisher for a securities firm and two print shops (not at the same time). She honed her computer and design skills at a marketing consultant service for beauty supply warehouses. She earned her B.A. in English and Women’s Studies from Northern Illinois University.
Most people are surprised to learn that she likes hip-hop. Away from work she spends time running, biking, and contorting her body every which way, invariably resulting in chronic injuries.

Erin Nevius
Content Strategist
enevius@ala.org | 312-280-2516
Erin Nevius is ACRL’s Content Strategist. Erin identifies and acquires content—in a variety of formats, including but not limited to books, e-learning, podcasts, webinars, and blog posts—that will inform academic and research librarians. Her focus is on finding and delivering compelling, timely, and practical content in the format that works best for the audience.
Erin has nearly twenty years of professional publishing experience, acquiring and editing books and working with periodicals and online content for both commercial and not-for-profit publishers. Prior to coming to ACRL, she was an executive editor and then associate director of book publishing at the American Bar Association, and has worked as an editor for both F+W Media and Sourcebooks, Inc. Originally from Ohio, Erin holds a B.A. in English and Communications from Xavier University in Cincinnati.
When not indiscriminately reading all kinds of fiction and nonfiction books, Erin is a swimmer and runner, avid TV binger, print magazine enthusiast, and enjoys watching old movies, good and mostly bad, with her husband. Learn more about Erin in her Meet the Staff profile on the ACRL Insider blog.

Tory Ondrla (she/her/hers)
Conference Manager
tondrla@ala.org | 312-280-2515
Tory Ondrla is ACRL’s Conference Manager and handles logistics for the ACRL Conference and other professional development events. She facilitates site selection, negotiates hotel, convention center, and supplier contracts, and executes audio-visual and catering plans. She works with various member committees to help them achieve their goals and objectives for professional development events.
Tory earned her Virtual Event & Meeting Management Certificate in 2020 and has maintained her Certified Meeting Professional (CMP) designation since 2006. She is a member of the Professional Convention Management Association and the American Society of Association Executives. She has served on the Destination Cleveland, Travel Portland, and Nashville Customer Advisory Boards. Prior to coming to ACRL, Tory worked at SmithBucklin for five years where she planned meetings for technology, manufacturing, and medical professionals.

Gena Parsons-Diamond (she/her/hers)
Program Manager, Data and Research
gparsonsdiamond@ala.org | 312-280-2512
Gena Parsons-Diamond is ACRL’s Program Manager for Data and Research. Gena manages and administers ACRL's suite of data tools including Benchmark: Library Metrics and Trends, Project Outcome for Academic Libraries, and TATIL to support ACRL's strategic goals, particularly related to increased data benchmarking, assessment, and research.
Prior to joining ACRL, Gena worked as a Senior Associate at SmithBucklin Corporation, managing membership and awards programs for several small trade associations. She holds a Master of Arts Management from Columbia College Chicago and a B.A. in English from Lawrence University.
Gena grew up in Wisconsin and loves living in Chicago. In her free time, Gena likes to explore the city, read nonfiction, play cribbage, and attempt to successfully bake bread.

Allison Payne (she/her/hers)
Interim Executive Director
apayne@ala.org | 312-280-2519
Allison Payne is ACRL’s Program Manager for Strategic Initiatives. She coordinates activities of the association’s Board of Directors and Budget & Finance Committee; prepares and maintains the ACRL budget; manages initiatives for equity, diversity and inclusion; and manages division-level appointments.
Prior to joining ACRL, Allison has been a library assistant at Kraft Foods Global Research & Development, worked at the University of Iowa Libraries’ Preservation Department, and tutored incarcerated youth in Chicago. She holds an M.L.I.S from the University of Wisconsin-Milwaukee and a B.A. in English with a minor in Psychology from the University of Iowa.
Allison enjoys traveling, gardening, and playing tennis. Learn more about Allison in her Meet the Staff profile on the ACRL Insider blog.

Aleah Price (she/her/hers)
Program Coordinator
aprice@ala.org | 312-280-2521
Aleah Price is ACRL's Program Coordinator of Interest and Discussion Groups, and ACRL Chapters. She serves as staff liaison to the ACRL Board and provides governance and membership support. She also assists with appointments, division level committees, and virtual meetings.
Prior to joining ACRL, Aleah worked as a researcher at a community-driven tech company as well as a pre-primary educator. As an undergraduate, she worked at several cultural non-profits, including the Traverse City Film Festival, the Chicago History Museum, and the Art Institute of Chicago.
In her free time, she works with fiber arts, goes to local shows, and dotes on her small black cat, Mario.

Elois Sharpe
Program Officer
esharpe@ala.org | 312-280-5277
Elois Sharpe is ACRL’s Program Officer for Governance. She manages the ACRL division-level committee process, annual ACRL Board elections, ACRL’s IFLA section standing committee appointments, and ACRL meeting scheduling for ALA conferences and ACRL’s virtual meetings scheduling. She supports the work of the ACRL Board of Directors, ACRL Budget & Finance Committee, and division-level committees. Coordinates the fulfillment of Frameworks and Standards orders.