Webinars On Demand by Competency

Note: On-demand webinars are intended for the sole use of the purchaser, whether an individual or group. Redistribution or rebroadcast to another individual or group other than the purchaser is prohibited.

Leadership and Professionalism  I  Knowledge of Client Group  I  Communication, Marketing & Outreach  I  Administration  I  Knowledge of Materials  I  Access to Information  I  Services

Webinars for purchase are also available listed by date.

I. Leadership and Professionalism

Let's Keep it Real (January 2017)

In this webinar listen to conversation with Amita Lonial and library staff from across the country as they talk about how to help teens, and community, engage in conversation about topics related to social justice, equity, and diversity. Buy this recording!

Making the Transition from Summer Reading to Summer Learning (November 2016)

Why would a library transition from summer reading to summer learning? That’s one of the questions we’ll answer in this webinar that focuses on why summer learning is valuable when working with and for teens. You will also learn about the activities libraries are designing as a part of summer learning programs and how to get started making the move from summer reading to summer learning. Buy this recording!

Soft Serve: Using Soft Skills to Enhance Communication with Colleagues and Improve Service to Teens (November 2014)

Teen librarians are passionate about serving teens and often we can't understand why our colleagues and managers don't “get it” when it comes to teen services. This webinar will help teen services librarians deliver a positive teen service message to colleagues, managers and administrators with the goal of cultivating a teen-friendly service landscape. Join Jennifer Velasquez as she teaches participants real-world strategies that Teen Services librarians can employ for tackling common situations with even the most ‘teen resistant’ colleagues – and all without alienating themselves in the process.  Buy this recording!

What I Stopped Doing: Improving Services to Youth by Taking On Less (January 2016)

Many library staff, especially library staff serving teens, lead with their passions for serving patrons. Many of the ideas in the Future of Library Service for and with Teens report are big ideas  -- ones that we may not be able to change quickly or on our own. How can we, as library staff serving teens prioritize, plan, give up control, and think about our work differently so that we can take on new services, discontinue other areas and avoid burn-out. Join YALSA for a webinar on how to start thinking about our work differently and join the discussion about some of our profession’s sacred cows—and how to think about them differently. Buy this recording!

II. Knowledge of Client Group

Building Their Own World: Teen Driven Community Engagement (Aprilt 2017)

Learn how teen library initiatives, by providing a positive open and creative environment, can encourage teen participation in elections, teen-driven service learning projects, exposure to experiences that boost cultural competence. Learn how to connect teens to community organizations, strengthen partnerships with teachers by providing outlets for teens to practice what they learn in the classroom, and empower teens to be self-advocates.Buy this recording!

Connecting Teens & Community Inside and Outside the Library (July 2016)

Imagine that through your library's activities you are able to coach teens as a way to assist them to build 21st century skills and literacies, demonstrate to the community how valuable an asset teenagers are, and help youth become strong members of the community's workforce. That's what Salvador Avila is accomplishing with his DJ learning lab at the Las Vegas – Clark County Library District.  Join Salvador in this webinar to learn about his work and how you can have the same impact in your own community.  Buy this recording!

Connecting Teens to Mental Health Services and Sources (August 2016)

For library staff, it can be a challenge to know how best to serve teens who need mental health support and resources. In this webinar, participants had the chance to learn what resources are available and how best to connect those resources to teens who need them. The session was facilitated by Ashley Fontaine, the Executive Director of NAMI (National Association on Mental Illness) in Seattle. Buy this recording!

Connecting with Immigrant and Refugee Youth in your Community (April 2016)

This webinar addressed:

  • History of Central America and Mexico Refugee Youth and REFORMA Children in Crisis Task Force
  • How to form partnerships with social service organizations in the immigrant community.
  • Approaches to serving and developing relevant programming for Spanish-speaking immigrant and refugee youth visiting libraries and in a mobile immigrant community.
  • Resources for library workers to make immigrant teens feel more welcomed in libraries.

Buy this recording!

Content Creation Tools for You & Your Teens (June 2016)

There are a lot of great content creation tools available for you to use with and for the teens in your community. But, which are the best for developing the content just right for the work you are doing and that help teens gain 21st century skills? In this session, Nick Grove, Digital Services Librarian at the Meridan (ID) Library, will give you a chance to learn about what works best for your (and the teens you work with) needs. Buy this recording!

Cultural Competence in the Library  (June 2015)

Join Amita Lonial for a discussion regarding cultural competence: what it is, what it means to actively practice cultural competence in a library setting and how to do so, and the difference between cultural awareness and cultural competency. Buy this recording!

Identifying and Serving Homeless Youth  (August 2015)

By learning more about the characteristics of youth experiencing homelessness in your community, library workers can more effectively provide the assistance they need. Instead of asking them to come to you, venture beyond the four walls of your library and meet teens where they are! Through a social worker and librarian perspective, this on-demand webinar will allow listeners to gain an understanding of how to recognize the needs of youth experiencing homelessness and how to work with community partners to alleviate these challenges. Buy this recording!

Navigating the Tides of Teen Behavior (May 2015)

To some, teens are a mystery, and their behavior in the library equally so. Join Jessica Hilbun as she clears up misconceptions that exist about why teens do what they do. In this webinar, you’ll not only receive tips and strategies for addressing teen behavior in the library, but you’ll also learn how you can serve as an advocate for your teen patrons, helping other library staff navigate the tides of teen behavior. Buy this recording!

Repair the Harm: Restorative Approaches to Behavior Management in Libraries

When we welcome teenagers into our library spaces, we can expect a certain number of behavioral challenges.  There are many approaches we can take as practitioners to guide and manage behavior in the librar. Learn how libraries can make use of restorative practices to help teens learn from their behavior, in meaningful and transformative ways, and maintain access to their library. Buy this recording!

Serving Patrons with ASD (Autism Spectrum Disorder) (August 2014)

Today’s autism rates are 20 times higher than in the 1980s. This increase has profoundly changed who we serve in libraries. Library staff aren’t always aware of those on the autism spectrum, which can make serving this population a challenge. In this session, Linda Braun and Renee McGrath will provide library staff with specifics on understanding autism; tips on providing the best customer service; specific programming examples, and will also introduce emerging technologies.  Buy this recording!

STEM Impact Through Youth Voice (March 2017)

Explore how the process of supporting 21st century skill building with volunteers and interns who design and implement programs, can also build your library's capacity to offer meaningful, authentic, and awesome STEM programs in which youth have a voice. Buy this Recording

What do you Want to Do Here? Designing Teen Spaces that Work (December 2016)

What's the first step in designing library space that teens want to be in?  Talking with teens and other community members about how they want to use the space.  Watch this webinar presented by Lee Van Orsdel, Lee VanOrsdel, Dean of University Libraries at Grand Valley State University in Allendale, Michigan and Jennifer Velasquez, Teen Services Coordinator, San Antonio (TX) Public Library,  Buy this recording!

III. Communication, Marketing & Outreach

Community Collaborations: School and Public Library Partnerships (October 2015)

During the day and after school, teens need educational programs and support systems that encourage their interests and skills development. When public and school libraries collaborate, both teens and libraries benefit from it! This webinar addresses such questions as: Where do I start in reaching out to my library counterpart? What does my colleague's day look like, and how can we find time to coordinate activities? What types of programs would provide natural partnership opportunities? What types of challenges might I experience in trying to establish a partnership with my local public/school library? Participants will gain an understanding of your school/public library colleague's daily responsibilities; who is the appropriate person to contact about establishing a partnership?; examples of programs that provide partnership opportunities for school and public libraries; and what types of challenges you might encounter in establishing a partnership with your local school/public library. Buy this recording!

Connecting with Immigrant and Refugee Youth in your Community (April 2016)

This webinar addressed:

  • History of Central America and Mexico Refugee Youth and REFORMA Children in Crisis Task Force
  • How to form partnerships with social service organizations in the immigrant community.
  • Approaches to serving and developing relevant programming for Spanish-speaking immigrant and refugee youth visiting libraries and in a mobile immigrant community.
  • Resources for library workers to make immigrant teens feel more welcomed in libraries.

Buy this recording!

Cultural Competence in the Library (June 2015)

The U.S. teen population has diversified significantly since 2000, and with it, the communities we serve in our libraries. Join Amita Lonial as she discusses cultural competence in the library: its definition, its impact on behaviors, attitudes, and policies; and how essential it is for library staff to develop these skills in order to serve teens more effectively and work more collaboratively with fellow library staff. Buy this recording!

Everyone Can Advocate! Teen Services Advisory Benchmarks (May 2014)

If you ask five individuals what their definition of "advocacy" is, you may receive five different answers!  Join Sarah Kepple and Rachel McDonald as they discuss the YALSA Teen Services Advocacy Benchmarks that have been developed over the past year, and how these benchmarks will help guide your continued efforts to advocate for teen services. Buy this recording!

It's Fun to Partner with Y-M-C-A!  (December 2014)

Just as every library is unique to its community, so is every YMCA. Frederick Riley discusses how libraries can develop partnerships with local YMCAs to meet teens' needs using new, creative, and unexpected strategies. Buy this recording!

Supporting Teen Success Through School Library Partnerships (September 2016)

When school and public libraries work together to support teen success that's a great thing. In this webinar learn how to design activities and services based on the common goal of improving teen lives.  Buy this recording!

Teen Services Amplified! with Everyday Advocacy (November 2013)

Investing in teen services isn’t just good for teens; it’s good for libraries and for communities. But sometimes we don’t know how to get started making the case for teen services, or we’re not sure what we can do. Fortunately, we’re not alone—we have each other and we have resources like YALSA’s Advocacy Toolkit to help us amplify our message. In this webinar, participants will learn how to: incorporate advocacy into everything they do; find tips, messages, facts, and strategies to help them advocate for teens; demonstrate the value of their programs and services; and use YALSA’s Advocacy Toolkit and other YALSA resources for advocacy. Buy this recording!

Partner with a Local Museum to Reach More Teens! (March 2016)

Cultivate and leverage relationships with museums and science/technology centers in your area to develop connected learning-focused programming. By tapping into your community’s resources, you’ll not only expose your teens to new concepts and allow them to explore their areas of interest, but you can also reach them beyond the boundaries of your library building! This webinar provides examples of how other libraries, museums, and science centers have partnered to meet the interests and needs of their communities, and you will learn how to gain access to ASTC's wealth of STEM-related resources.  Buy this recording!

IV. Administration

Finding Federal Funding for Creative Youth Development Activities (August 2017)

Learn about federal funding opportunities for creative youth development activities in libraries.  Buy this recording!

Fencing Out Knowledge: The Impact of CIPA 10 Years Later and What It Means for You (September 2014)

Passed in 2000, CIPA was designed to block adults and minors from accessing online images deemed “obscene", “child pornography”, or “harmful to minors” for minors less than 17 years old under the law by requiring public libraries and schools receiving certain federal funding to install software filters on their internet-accessible computers. Join Deborah Caldwell-Stone  as she discusses how ALA's Office for Information Technology (OITP) and Office of Intellectual Freedom (OIF),  with support from Google, Inc., investigated the effects of internet filtering in public libraries and schools, the effectiveness of CIPA as a policy solution, and what it all means for YALSA members today who are working on the front lines.  Buy this recording!

Keeping Your Library & Your Teen Patrons Protected: Legal Considerations in Teen Services (2013)

Join Deborah Caldwell-Stone, Pat Scales, and Kristin Pekoll as they discuss legal considerations that librarians and other library workers encounter every day in teen services. Topics for discussion will include reporting responsibilities, managing teen behavior and maintaining appropriate relationships with teen patrons, and minors’ rights in the library. Buy this recording!

Library Policy Tune-Up: Are Yours Teen Friendly? (February 2015)

Library policies allow staff to offer services and programs in a safe and welcoming environment; however, when was the last time your library’s policies were given a tune-up? Is it possible that they are inadvertently prohibitive to teen patrons? This webinar provides you with suggestions on how you can evaluate your library’s policies and ensure that the patrons of all ages are welcome! Buy this recording!

One Year Check-In: Changes in Libraries since the Futures Report (January 2015)

It’s been one year since YALSA’s The Future of Library Services for and with Teens report was released. What kinds of changes has the report inspired in your library? What challenges has your library faced in implementing change? Listen in on this webinar as Frances Jacobson Harris facilitates a discussion of the successes and challenges that your colleagues have experienced in their libraries.  Buy this recording!

What's Next for Teen Services? (January 2014)

The report was released on Jan. 6, and now it's time to discuss what it means for you, your library, the teens in your community, and the work you do! Linda Braun, Maureen Hartman, Sandra Hughes-Hassell, and Kafi Kumasi discuss the future of teen services and how libraries can adapt to meet the needs of teens.  Highlights are discussed of the recently released report, The Future of Library Services for and with Teens: A Call to Action, written as part of this year’s National Forum on Libraries and Teens. Buy this recording!

V. Knowledge of Materials

Collecting and Vetting Digital Content (May 2016)

This webinar discussed untapped sources of digital content that you can take advantage of to increase the digital content in your collection. You’ll learn tips for vetting content, walk away with several new sources of information, and share your own go-to resources with fellow webinar participants. This session was presented by Amanda Kramer, Director of Access Services at Miller Library at Washington College.  Buy this recording!

Building Blocks for a Diverse Library Collection (August 2013)

Today’s teens make up the most diverse generation in our history—are you ready for them?  With challenges including parent complaints, contending with user demand, and maintaining a nuanced and diverse collection, we know that collection building can be a complicated and even daunting feat for any young adult librarian. But what does it mean to have a "diverse" collection, and what role does the community play in young adult collection building? Join YALSA for a discussion on how to build a diverse young adult collection. Presenter Chelsea Condren will provide a working definition of the term diversity, strategies for understanding user demand and interest, and ways to ensure a collection is diverse while still meeting the needs of the population. Buy this recording!

VI. Access to Information

Collecting and Vetting Digital Content (May 2016)

This webinar discussed untapped sources of digital content that you can take advantage of to increase the digital content in your collection. You’ll learn tips for vetting content, walk away with several new sources of information, and share your own go-to resources with fellow webinar participants. This session was presented by Amanda Kramer, Director of Access Services at Miller Library at Washington College.   Buy this recording!

Commence Learning! Prepping for College Readiness Library Programming and Services (September 2015)

As a library worker, you’re in a prime position to help your teen patrons prepare for a journey into higher education. Join Wendy Stephens as she shares strategies and resources that you can use to develop college readiness programming centered around topics such as college applications, financial aid and scholarships, and vocational schools. Learn about additional college readiness support systems that exist within the community, and how you can link your teens’ parents up with them!  Buy this recording!

Connecting Teens to Mental Health Services and Sources (August 2016)

For library staff, it can be a challenge to know how best to serve teens who need mental health support and resources. In this webinar, participants had the chance to learn what resources are available and how best to connect those resources to teens who need them. The session was facilitated by Ashley Fontaine, the Executive Director of NAMI (National Association on Mental Illness) in Seattle. Buy this recording!

Content Creation Tools for You and Your Teens (June 2016)

There are a lot of great content creation tools available for you to use with and for the teens in your community. But, which are the best for developing the content just right for the work you are doing and that help teens gain 21st century skills? In this session, Nick Grove, Digital Services Librarian at the Meridan (ID) Library, will give you a chance to learn about what works best for your (and the teens you work with) needs. Buy this recording!

Fencing Out Knowledge: The Impact of CIPA 10 Years Later and What It Means To You (September 2014)

Passed in 2000, CIPA was designed to block adults and minors from accessing online images deemed “obscene", “child pornography”, or “harmful to minors” for minors less than 17 years old under the law by requiring public libraries and schools receiving certain federal funding to install software filters on their internet-accessible computers. The use of the internet is vastly different today than in 2003 when the constitutionality of CIPA was upheld. The internet and devices used to access online content have revolutionized learning opportunities in and out of school. Join Deborah Caldwell-Stone from ALA's Office of Intellectual Freedom (OIF) as she discusses how ALA's Office for Information Technology (OITP) and OIF,  with support from Google, Inc., investigated the effects of internet filtering in public libraries and schools, the effectiveness of CIPA as a policy solution, and what it all means for YALSA members today who are working on the front lines. Buy this recording!

Keeping Your Library & Your Teen Patrons Protected: Legal Considerations in Teen Services (2013)

Join Deborah Caldwell-Stone, Pat Scales, and Kristin Pekoll as they discuss legal considerations that librarians and other library workers encounter every day in teen services. Topics for discussion will include reporting responsibilities, managing teen behavior and maintaining appropriate relationships with teen patrons, and minors’ rights in the library. Buy this recording!

Using Media Literacy to Stop the Fake News Cycle (February 2017)

Learn how you can use simple media literacy concepts and online tools to help young people decode, deconstruct and talk back to harmful and misleading news stories. Led by The LAMP, nationally recognized for its hands-on media literacy programming and digital resources, webinar participants will leave with actionable steps to engage teens in media literacy activities that connect to their interests and support civic engagement activities locally and nationally.  Buy this recording!

VII. Services

Coding Libraries & Learning (October 2016)

Libraries throughout the country are implementing coding activities with and for teens. But, what makes a successful activity that helps teens gain the skills they need in order to succeed in the 21st century? Buy this recording

Commence Learning! Prepping for College Readiness Library Programming and Services (September 2015)

As a library worker, you're in a prime position to help your teen patrons prepare for a journey into higher education. Wendy Stephens shares strategies and resources that you can use to develop college readiness programming centered around topics such as college applications, financial aid and scholarships, and vocational schools. Learn about additional college readiness support systems that exist within the community, and how you can link your teens' parents up with them! Buy this recording!

Connecting Teens & Community Inside and Outside the Library (July 2016)

Imagine that through your library's activities you are able to coach teens as a way to assist them to build 21st century skills and literacies, demonstrate to the community how valuable an asset teenagers are, and help youth become strong members of the community's workforce. That's what Salvador Avila is accomplishing with his DJ learning lab at the Las Vegas – Clark County Library District. Join Salvador in this webinar to learn about his work and how you can have the same impact in your own community. Buy this recording!

Connecting Teens to Mental Health Services and Sources (August 2016)

For library staff, it can be a challenge to know how best to serve teens who need mental health support and resources. In this webinar, participants had the chance to learn what resources are available and how best to connect those resources to teens who need them. The session was facilitated by Ashley Fontaine, the Executive Director of NAMI (National Association on Mental Illness) in Seattle. Buy this recording!

Critics' Choice: Programming Ideas for Older Teens (2013)

Teens are one of the toughest populations to reach, and older teens present their own special challenges. How do we reach out to young adults that think they’ve done it all, seen it all, and know it all? We librarians have a unique and amazing opportunity to connect with older teens, show them that we’re listening, and create engaging programs for them. In this webinar, participants will learn how to: recognize the needs of their older teen patrons; use topics and events that consume so much of older teens’ lives (like jobs, schoolwork, SATs, college, sports, arts, and pop culture) to develop programming that’s relevant to them; and examine strategies that have been used and are currently being used to reach and include older teens. Buy this recording!

Easy-to-Implement Teen Programs (April 2013)

Serving multiple libraries, or need a quick solution to implement with a large teen crowd? This webinar will provide attendees with on-the-go, “program in a box” ideas and templates. Webinar facilitator Mike Buono will cover simple science and technology programs, arts and crafts ideas, tips for adding educational components to traditional library gaming programs, and more. Participants will leave with ideas for short, easy-to-implement programs that will snag their audience and help build the value of their library’s teen services program. Buy this recording!

Life Hacks 101: Strategies for Preparing Your Teens for Adulthood (December 2015)

Ever stop and think about how many of the life skills we take for granted that we use in our everyday lives? We weren't born with those skills, we were taught them! The library is a perfect place for teens to learn these skills, or "life hacks" - tricks that make processes in your everyday life a bit easier. This webinar will help you to understand how to not only develop life hack programming for your teens, but also re-claim precious time in your day by partnering with community groups and organizations that can lead the programming FOR you! Buy this recording!

Low-stress Strategies for Engaging the After-school Crowd (Marh 2013)

Turn loitering teens into engaged and productive ones! This webinar explores best practices in keeping your after-school crowd under control and getting them more involved in library programs. Attendees will discover ways to make their job easier and less stressful via strategies for changing teen behavior, designing effective programs, and working with large, casual crowds of teens.

Learn how YALSA's “Competencies for Librarians Serving Youth” and national teen space guidelines can help you build a better environment for both teens and library staff. By applying skills gained from the webinar, participants will ultimately build their base of teen patrons and future audiences via drop-in programs and more, thereby demonstrating to the community the key role libraries play in keeping teens safe and learning beyond the school day. Buy this recording!

Making the Transition from Summer Reading to Summer Learning (November 2016)

Why would a library transition from summer reading to summer learning? That’s one of the questions we’ll answer in this webinar that focuses on why summer learning is valuable when working with and for teens. You will also learn about the activities libraries are designing as a part of summer learning programs and how to get started making the move from summer reading to summer learning. Buy this recording!

Repair the Harm: Restorative Approaches to Behavior Management in Libraries

When we welcome teenagers into our library spaces, we can expect a certain number of behavioral challenges.  There are many approaches we can take as practitioners to guide and manage behavior in the librar. Learn how libraries can make use of restorative practices to help teens learn from their behavior, in meaningful and transformative ways, and maintain access to their library. Buy this recording!

STEM Impact Through Youth Voice (March 2017)

Explore how the process of supporting 21st century skill building with volunteers and interns who design and implement programs, can also build your library's capacity to offer meaningful, authentic, and awesome STEM programs in which youth have a voice. Buy this Recording

Teen Programming Development: Making It about the Teens from Start to Finish (November 2015)

It seems to be a common lament among teen services library workers: you work hard developing programs that the teens tell you that they want, but your attendance is still low! Where's the disconnect? Jennifer Velasquez discusses how library workers can and should involve teens in the program planning process from start to finish, while re-imagining a new type of role for themselves that focuses more on strategy, program consistency, and building metrics into programs. Participants will take away: strategies for involving teens in the program planning and implementation process, tips for re-imagining the teen services library worker's role in the planning process, and learning how to advocate for increased teen responsibility by linking it to your library's overall mission. Buy this recording!

Teen Services Programming: Opportunities & Outcomes (2015)

In this follow-up to YALSA's March 2015 webinar on the new teen services programming guidelines, YALSA discusses how library staff can more clearly define specific outcomes for their individual programs and the tools and strategies they can use to measure those outcomes. Buy this recording!

Using Media Literacy to Stop the Fake News Cycle (February 2017)

Learn how you can use simple media literacy concepts and online tools to help young people decode, deconstruct and talk back to harmful and misleading news stories. Led by The LAMP, nationally recognized for its hands-on media literacy programming and digital resources, webinar participants will leave with actionable steps to engage teens in media literacy activities that connect to their interests and support civic engagement activities locally and nationally. Buy this recording!

What do you Want to Do Here? Designing Teen Spaces that Work (December 2016)

What's the first step in designing library space that teens want to be in? Talking with teens and other community members about how they want to use the space. Watch this webinar presented by Lee Van Orsdel, Lee VanOrsdel, Dean of University Libraries at Grand Valley State University in Allendale, Michigan and Jennifer Velasquez, Teen Services Coordinator, San Antonio (TX) Public Library, Buy this recording!

Creative Youth Development (CYD) and the Humanities

In this webinar learn how you can integrate creative youth development ideas into humanities activities with and for teens. Buy this recording

What is Creative Youth Development (CYD)

What is CYD and how are libraries implementing CYD in their libraries and communities? Buy this recording

YALSA's New Teen Services Programming Guidelines: What Do They Mean for You and Your Library (2015)

What do the Teen Services Programming Guidelines mean for you and your library programming? Hayden Bass of the Seattle Public Library provides an overview of the Teen Programming Guidelines and how they can be used as a reference point when developing programming ideas that support and encourage the interests and skills of teens in your community. Buy this recording!