Teen library workers are passionate about serving teens and often we can't understand why our colleagues and managers don't “get it” when it comes to teen services. This webinar will help teen services library workers deliver a positive teen service message to colleagues, managers and administrators with the goal of cultivating a teen-friendly service landscape. Jennifer Velasquez teaches participants real-world strategies that Teen Services library workers can employ for tackling common situations with even the most ‘teen resistant’ colleagues – and all without alienating themselves in the process.
- Differentiate between soft skills and hard skills
- Identify soft skills that characterize and are critical to relationships in the workplace
- Teach colleagues that all library workers play a role in connecting with teens in the library
Who Should Attend
- Teen services librarians
- Public library workers
- School library workers
YALSA members: Free
Non-Members: $19 for individual webinar purchase
$49 for a set of any three on-demand webinars
$99 for a group registration (ten logins) for this one webinar
Check, money order, purchase order or credit card must accompany registration to reserve space in this course. Fax registrations are accepted for credit card and purchase orders only
How to Register
YALSA members: Log into the YALSA e-Learning Library (YeLL) and access it for free!
Non-Members: Order your on-demand recording now using our registration form
Adobe Connect runs off a Flash platform. Meeting participants need to set their computer settings to allow plug-ins.
Audio for Connect meetings is provided using VOIP. Meeting participants need to have a computer headset with microphone. Microphones and speakers that are built into computers are usable, but if they are used then other webinar participants in Connect will actually be able to hear people speaking through the computer's speakers as well as through the microphone of the person speaking, which creates an echo or makes the sound quality fuzzy. Here are some better options to explore:
Test Your Connection
Conduct a test to ensure your computer is set up with the appropriate tools to participate in YALSA’s webinar. To do this, click on the Test Meeting Connection URL located here:http://my.adobe.acrobat.com/common/help/en/support/meeting_test.htm
If you have never participated in a webinar before, you can watch an overview of a webinar.
Contact Nicole Gibby-Munguia, YALSA's Program Officer, Continuing Education, at firstname.lastname@example.org or 1-800-545-2433, ext. 5293.