Teen library workers are passionate about serving teens and often we can't understand why our colleagues and managers don't “get it” when it comes to teen services. This webinar will help teen services library workers deliver a positive teen service message to colleagues, managers and administrators with the goal of cultivating a teen-friendly service landscape. Jennifer Velasquez teaches participants real-world strategies that Teen Services library workers can employ for tackling common situations with even the most ‘teen resistant’ colleagues – and all without alienating themselves in the process.
- Differentiate between soft skills and hard skills
- Identify soft skills that characterize and are critical to relationships in the workplace
- Teach colleagues that all library workers play a role in connecting with teens in the library
Who Should Attend
- Teen services librarians
- Public library workers
- School library workers
YALSA members: Free
Non-Members: $19 for individual webinar purchase
$49 for a set of any three on-demand webinars
$99 for a group registration (ten logins) for this one webinar
Check, money order, purchase order or credit card must accompany registration to reserve space in this course. Fax registrations are accepted for credit card and purchase orders only
How to Register
YALSA members: Log into the YALSA e-Learning Library (YeLL) and access it for free!
Non-Members: Order your on-demand recording now using our registration form
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Contact Nicole Gibby-Munguia, YALSA's Program Officer, Continuing Education, at email@example.com or 1-800-545-2433, ext. 5293.