Webinar Frequently Asked Questions
Q: How much does it cost to attend a live webinar?
A: YALSA’s webinars are free to all YALSA members. Non-members may purchase a recording of each program one month after the live event, for either $19 per individual recording, or $99 for a group purchase, which allows multiple logins and access to the recording for a six month period.
Q: How much are the webinars-on-demand?
A: Our webinars-on-demand are available free to YALSA members via the For Members Only section of the web site. Non-YALSA members may purchase on-demand webinars for $19 to individuals and $99 to groups.
Q: Why does YALSA charge for webinars?
A: YALSA does not receive any federal or grant funding for its webinars, so the fees YALSA charges participants must cover all costs. Some organizations, such as OCLC and InfoPeople, receive grant funding to cover the costs of planning, presenting and delivering webinars. As a 501c3 not-for profit, YALSA has a limited budget to work with and must break even on CE. Other organizations pay for the costs of webinars through vendor sponsorships or commercials or ads. Because YALSA believes strongly that all professional development be impartial and not slanted toward any particular product or company, YALSA does not have commercials or ads in our webinars. Additionally, we carefully select not only presenters who are experts on the topic, but who also have experience in delivering high-quality CE online. YALSA consistently gets positive reviews from those who participate in our webinars—they feel like they get their money’s worth and that they have learned some valuable skills.
Q: What do the webinar fees cover?
A: The fees for the webinars help us cover the costs it takes to make and deliver the webinars. This includes: licensing the platform used to deliver the webinars (Adobe Connect), the fees for the online registration system, the bank fees for processing credit cards, the stipend paid to the presenter and the staff time necessary for oversight of the effort, including assisting presenters. Our rates are competitive with other organizations that offer member, nonmember and group rates:
- AASL: $39/$69/$99
- ALSC: $45/$55/$195
- ISTE: $39/$89
- PLA: $28/$35/$129
- ULC: $150
Q: How long are the webinars?
A: The webinars are one hour long.
Q: Can I receive continuing education credit for a webinar?
A: YALSA’s webinars are the equivalent of 1 contact hour. Upon participation in a live webinar YALSA will issue you a certificate of completion. Since continuing education requirements differ by state and school district, it is best to check with your institution as to whether they will accept YALSA’s contact hours for continuing education credit.
Q: Can I receive a certificate of participation for recorded webinar?
A: No, certificates of participation are not available for webinars-on-demand.
Q: Do I need special software to participate in a webinar?
A: YALSA uses Adobe Connect for its webinars. To participate in a webinar you will need the latest version of Adobe Flash and you need to be able to listen to audio over your computer speakers.
Q: Who should I contact if I have questions about a webinar?
A: Any questions about YALSA’s webinars and webinars-on-demand should be directed to us at email@example.com or 800.545.2433 x5293.
Q: How do I register for a live webinar?
A: Registration for upcoming webinars is available each week through YALSA's e-newsletter which is distributed on Wednesdays to all members. If you are a YALSA member and do not recall having received our e-newsletter, please be sure to check your spam filter and add firstname.lastname@example.org to your approved email senders list to ensure that our messages arrive safely in your Inbox. Should you have additional questions regarding membership or our e-newsletter, please contact us at email@example.com.
Q: I’ve registered for a live webinar. How do I access it?
A: You will receive an email containing your login information and a link to the webinar two business days prior to the webinar.
Q: How do I register for a webinar-on-demand?
A: Registration is available online. Click on the “buy this recording” link, which will take you to the registration page. At the registration page, locate the webinar-on-demand in which you are interested. On the right hand side of the page next to the webinar-on-demand name there is a link titled “Register” follow that link and you will be asked to sign in with your ALA login and password and complete the registration process with a credit card (if you are not an ALA member, you can still register online with a credit card, you will just need to build a basic profile).
Q: I’ve registered for a webinar-on-demand, how do I access it?
A: You will receive two emails. The first will confirm your purchase of the recorded webinar; the second will contain a link to the recorded webinar and any supplemental material that accompanied the webinar.
Q: Can I pay for the webinars with a check or purchase order?
A: Yes, if you would like to pay for a webinar by check or purchase order, please contact firstname.lastname@example.org or 800.545.2433 x4390 for a registration form. Please include a copy of the purchase order along with the registration form. Forms can be either mailed or faxed. Please be aware that your registration will not be confirmed until we have received your registration form and check or purchase order.