Navigating the Divide between Teens and Tweens


This course is not currently being offered as part of this year’s course schedule; however, for groups who have 20 or more individuals interested in taking the course, we can offer it exclusively to your organization!

The role of the young adult services librarian and the school librarian is constantly changing and evolving. Increasingly, young adult and school librarians are being called upon to serve both teens and tweens. How can librarians navigate the divide between these age groups and meet their differing needs? Through this course, participants will learn how to evaluate their library’s population to determine who is using the library’s services and what they need. Participants will discover best practices in serving teens and tweens from school and public libraries in collections, space, programming, and marketing. By the end of this course participants will be able to complete an environmental scan, be familiar with local, state, and national standards for library services to tween and teens, and identify ways in which their library can improve its communication with and services to tweens and teens.

Learning Outcomes

  1. Become familiar with local, state, and national standards for service to tweens and teens
  2. Identify three areas for personal improvement based on standards observed
  3. Complete an environmental scan of your library
  4. Define two differences between tweens and teens
  5. Identify two methods to improve your library’s marketing to target tweens and teens.
  6. Identify two ways in which you could improve your methods of communication when interacting with teens of different ages
  7. Evaluate your current space in terms of local and national standards and identify two areas of improvement
  8. Evaluate your current collection development policy in terms of local and national standards and evaluate two areas of improvement.

Who Should Attend

  • Teen services librarians
  • Public library workers
  • School library workers
  • Teachers
  • Administrators
  • Any literacy-focused professional who works directly with teens and/or tweens



Beth Gallaway



With a group offering, all registrants, regardless of membership status, will receive the YALSA member rate.

Group offering without CEUs - $155 per person
Group offering with CEUs - $175 per person

How to Register

This course is currently available only as an organization-exclusive offering. For inquiries about how employees at your organization can participate in an offering exclusive to your group, please contact Program Officer, Continuing Education Nicole Gibby-Munguia at or 1-312-280-5293.

Payment is accepted via check, money order, purchase order or credit card. Fax registrations are accepted for credit card and purchase orders only.

Tech Requirements

This e-course is hosted through Moodle.


For organizations requesting an organization-exclusive offering of the course, an application for CEU credits may be filed upon request. This four-week course may be eligible for 1 CEU credit.


Contact Nicole Gibby-Munguia, YALSA's Program Officer, Continuing Education, at or 1-800-545-2433, ext. 5293.