Managing the Swarm: Teen Behavior in the Library and Strategies for Success
When teens flood into the library, anything can happen. People often think of the library as a “safe space” but sometimes chaos reigns, rather than order! By setting the right tone with regulars, establishing appropriate boundaries, and equitably addressing problem behaviors, you can create a teen space that is consistently welcoming. Learn how to create a dialogue with patrons who engage in distracting or dangerous behavior in the library, address concerns of adult patrons, and create rewards for teens who improve or maintain a positive presence in your space.
Following this webinar, participants will be able to:
- Learn tactics for creating a positive atmosphere in the teen space
- Articulate importance of consistency & context in dealing with behavior problems
- Learn strategies to distinguish between dangerous and annoying behavior, and address it effectively
- Identify and assist teens with special cultural, emotional, or social needs behind their behavior issues
This webinar will address YALSA Competencies Areas: Knowledge of Client Group, Knowledge of Materials, and Administration.
Who Should Attend
- Teen services librarians
- Public library workers
- School library workers
- Other literacy-focused professionals who work directly with teens and tweens
Erin Downey Howerton, MA, MSLIS is a librarian and a youth advocate who has worked with young people for over a decade in library and school settings both large and small. She is an active member of YALSA, and has published various articles and book chapters about libraries and teens.
YALSA members: Free
Non-Members: $19 for individual webinar purchase
$49 for a set of any three on-demand webinars
$99 for a group registration (ten logins) for this one webinar
Check, money order, purchase order or credit card must accompany registration to reserve space in this course. Fax registrations are accepted for credit card and purchase orders only
How to Register
YALSA members: Log into the YALSA e-Learning Library (YeLL) and access it for free!
Non-Members: Order your on-demand recording now using our registration form
Adobe Connect runs off a Flash platform. Meeting participants need to set their computer settings to allow plug-ins.
Audio for Connect meetings is provided using VOIP. Meeting participants need to have a computer headset with microphone. Microphones and speakers that are built into computers are usable, but if they are used then other webinar participants in Connect will actually be able to hear people speaking through the computer's speakers as well as through the microphone of the person speaking, which creates an echo or makes the sound quality fuzzy. Here are some better options to explore:
Test Your Connection
Conduct a test to ensure your computer is set up with the appropriate tools to participate in YALSA’s webinar. To do this, click on the Test Meeting Connection URL located here:http://my.adobe.acrobat.com/common/help/en/support/meeting_test.htm
If you have never participated in a webinar before, you can watch an overview of a webinar.
Contact Nicole Gibby-Munguia, YALSA's Program Officer, Continuing Education, at email@example.com or 1-800-545-2433, ext. 5293.