Frequently Asked Questions & Further Assistance

Further Assistance

Please contact United for Libraries by phone or email for assistance.

Office Hours

The United for Libraries office is open from 9:00 am to 5:00 pm eastern, Monday through Friday. For general inquiries, please call (800) 545-2433, ext. 2161 during these hours. For assistance outside of these hours, please email united@ala.org. Emails are monitored evenings, weekends, and many holidays to ensure our members receive timely responses to their requests.

Frequently Asked Questions

Coming soon!