Tuesday, August 4

United for Libraries Virtual


Tuesday, August 4, 2020

Daytime Schedule - All times are listed in eastern timezone.

10:30 am - Zoom Room Opens
Meet and greet United board members and staff. Please login by 10:55 am eastern to connect your audio for the official start at 11:00 am.

10:40 am - Book Buzz: Penguin Random House Audio

11:00 am - Welcome

11:15 am - Session 1
Ask, Listen, Plan: Engaged Planning for Trustees, Directors and Other Library Leaders
Cindy Fesemyer, Adult and Community Services Consultant, Wisconsin Department of Public Instruction, Division for Libraries
Amber Williams, Strategic Project Manager, Spokane County Library District
Erica Freudenberger, Outreach & Engagement Consultant, Southern Adirondack Library System

Build a roadmap for excellence with your community. Planning for the future of a 21st century library begins with understanding your community and its aspirations. Cindy Fesemyer (WI), Erica Freudenberger (WA) and Amber Williams (WA) explore the engaged planning process. You'll learn about collecting and analyzing community data to realign and re-imagine your library’s service priorities.

12:00 pm - Break / Continued Q&A
Take a break or continue Q&A with the speakers (will be recorded).

12:15 pm - Session 2
Communication and Dispute Resolution Strategies for Board Problems
Clare Membiela, Library Law Consultant, Library of Michigan
Board tenure shouldn't feel like a punishment. It is common for there to be tension between library boards and directors - and even between board members themselves. However, recent events have tended to exacerbate existing problems by increasing stress levels and inviting further divisions among people, including boards and directors.   This presentation will provide communication and dispute resolution strategies to help board members work with each other (and their director) to navigate through disagreements, personality differences, political problems and other uncomfortable situations, and focus on the one thing everyone has in common: the welfare of the library.

1:00 pm - Break / Continued Q&A
Take a break or continue Q&A with the speakers (will be recorded).

1:15 pm - Keynote
Integrating Diversity, Inclusion, and Equity into Your Board Culture

Jim Taylor, Vice President of Leadership Initiatives and Education, BoardSource
Patty Wong, 2021-2022 ALA President and City librarian at Santa Monica (Calif.) Public Library

Given this moment of focus on racial equity in our society, many boards are becoming more interested in diversity, inclusion, and equity but aren’t sure where to begin. In this session, you will hear why this work is so important to the mission of the nonprofit sector, current national data on nonprofit board diversity, and steps your board can take to make progress on these issues.

2:30 pm - Roundtables / Deep Dives

3:00 pm - Closing

Evening Schedule - All times are listed in eastern timezone.

5:30 pm - Zoom Room Opens
Book Buzz: Hachette
Book Buzz: Macmillan

6:00 pm - Welcome

6:05 pm - Session 3
Understanding Donor Data Analytics: Why it Matters and What You Can Do With It

Greg Giles, Senior Director of Development, Friends of the Saint Paul Public Library
Donor Analytics: It's complicated. It's essential. It's frightening. It's the future. It's hard. Really hard. Greg Giles of the Friends of the Saint Paul Public Library felt all of those things. A successful fundraiser for nearly 30 years, he'd used data, but didn't really know what "analytics" entailed. When the Friends' new strategic plan called for improving their data practices in fundraising, he buckled up and dove in. In this session, he'll share with you what you should know, what mistakes he's made, and how you can move forward without (much) fear.

7:00 pm - Closing


Keynote: Integrating Diversity, Inclusion, and Equity into Your Board Culture

Jim TaylorJim Taylor
Vice President of Leadership Initiatives and Education

As Vice President of Leadership Initiatives, Jim Taylor focuses on leading BoardSource’s efforts to position nonprofit boards for stronger leadership on diversity, inclusion, and equity. This includes leading the organization’s work to spark and support understanding, action, and change at the board level on these issues; serving as an external representative, speaker, and writer; developing new resources and programming; and partnering with peer organizations around the country. Prior to joining BoardSource in December 2018, Jim held several leadership roles in community development and diversity, inclusion, and equity. As vice president of multicultural leadership at AARP, he developed partnerships to create greater access to health, wealth, and “quality of life” programs and information for African Americans of age 50+. At Capital One, in the roles of director of community relations and director of community development, Jim developed and implemented impactful national and local strategies that leveraged the organization’s philanthropic, volunteer, and programmatic resources to serve lower-income populations. As director of product innovation at Fannie Mae, he developed several successful first-time homebuyer programs targeted to multicultural audiences. And most recently, Jim was the corporate relations program officer at the Fairfax County (VA) Office of Public Private Partnerships, where he was a key member of the strategy team for the county’s racial and social equity policy, “One Fairfax.” Jim has served on boards of directors and advisory boards of various local and regional nonprofits, including Carpenter’s Shelter, The Giving Square, the Latino Economic Development Center, the Housing Association of Nonprofit Developers, the Affordable Housing Conference of Montgomery County (MD), Shelter House, and LearnServe International. Jim is from Long Island, New York and earned an MBA from the University of North Carolina Kenan-Flagler Business School and a BA from the University of Virginia.

Patty WongPatty Wong
City Librarian
Santa Monica (Calif.) Public Library

Patty Wong is 2021-2022 ALA President and city librarian at Santa Monica (Calif.) Public Library. She also serves as part-time faculty at the San José State University iSchool and is former director of library services at Yolo County Library (2008–2017). An active ALA member for 35 years, Wong has served several terms as at-large councilor (1996–2007, 2012–2014) and as California Chapter councilor (2015–2017). Wong is currently in her second term on the ALA Executive Board, previously serving 2001–2005. She has held numerous committee positions, including chair of the ALA Budget Analysis and Review Committee. She is an active member of Association for Library Service to Children, Library Leadership and Management Association, Public Library Association, United for Libraries, Young Adult Library Services Association, the Social Responsibilities Round Table, Ethnic and Multicultural Information Exchange Round Table, and the Rainbow Round Table. She is a member of the Freedom to Read Foundation and, as an ALA Executive Board member, has worked with the Association’s Intellectual Freedom Committee, Committee on Legislation, and the Conference Committee.

Session 1: Ask, Listen, Plan: Engaged Planning for Trustees, Directors and Other Library Leaders

Cindy FesemyerCindy Fesemyer
Adult and Community Services Consultant
Wisconsin Department of Public Instruction, Division for Libraries

Cindy Fesemyer is professionally and personally committed to planning and decision-making in conjunction with the people who are affected. Her seven years as the Director of the rural Columbus Public Library in Wisconsin taught her to ask and listen before taking action. She is currently with the Wisconsin State Library helping the 385 public libraries of Wisconsin engage with their communities. She earned her MLIS from the UW-Madison iSchool in 2012, serves as a Trustee for the Madison Public Library in Wisconsin and serves on the board of the Public Library Association.

Amber WilliamsAmber Williams
Strategic Project Manager
Spokane County Library District

Amber Williams has worked in public libraries for more than a decade in Washington. Her community engagement work earned her recognition from Library Journal as a 2019 Mover & Shaker and an "Advances in Library Services" award from Washington Library Association (WLA) in 2017. To help keep a broad view of library work she currently serves as an American Library Association Council member-at-large and is a past WLA chair of the Public Library Division.

Erica FreudenbergerErica Freudenberger
Outreach & Engagement Consultant
Southern Adirondack Library System

Erica Freudenberger is a promiscuous collaborator who works with libraries to create community-led change. Currently the Outreach & Engagement Consultant at the Southern Adirondack Library System, she works with thirty-four mostly small, rural libraries to meet the needs and fulfill the aspirations of the communities they serve. She formerly led the Red Hook Public Library, a finalist for Library Journal’s “Best Small Library Award,” garnering five-star library ratings from 2013-2016. She took part in the Re-envisioning Public Libraries pilot with the Aspen Institute, and was part of the American Library Association’s Libraries Transforming Communities cohort in 2014. She was named a 2016 Library Journal Mover & Shaker as a community builder. In the past five years, she has given numerous workshops and presentations about the power of community engagement in small and rural libraries.

Session 2: Communication and Dispute Resolution Strategies for Board Problems

Clare MembielaClare Membiela
Library Law Consultant
Library of Michigan

As the Library Law Consultant at the Library of Michigan, Clare helps public libraries understand and manage legal issues that impact library services. Before joining the Library of Michigan in 2016, Clare was the Associate Director for Library and Instructional Support for the WMU Cooley Law School Libraries. Before moving to Michigan, she worked at the University of Miami Law Library as the Head of Reference Services. Prior to her Academic Library work, Clare worked for two major law firms as a Librarian in their Miami offices. She has an M.L.S. from Southern Connecticut State University, a J.D. from the University of Miami, and 30 years of law library experience. She is excited about helping public libraries by connecting them to the legal information they need.

Session 3: Understanding Donor Data Analytics: Why it Matters and What You Can Do With It

Greg GilesGreg Giles
Senior Director of Development
The Friends of the Saint Paul Public Library

Greg has 30 years of experience as a fundraiser, including five years of library fundraising experience. A Minnesota native, he is a published playwright, amateur wine snob, and struggling yogi.