Gone is the sterotypical librarian sitting at a desk. Instead, the staff circulate withing the library, interacting with and assisting users. These 21st century librarians are tech-savvy, encouraged to experiment, to learn from successes and to occasionally fail.
These training cards are designed to provide an easy introduction to what bias is, how it can appear in work settings, and how individuals can work to overcome existing biases.
These training cards are designed to provide an easy introduction to what civility is, how it can benefit the workplace, and some of the small steps staff can take to create a more civil environment.
Recognizing the rapid change in library collection development and management in recent years Marshall and Fieldhouse utilize real-life examples to illustrate the current and future states of the field.
This Hiring and Supervising Library Shelvers eCourse from ALA Editions is a convenient way to enrich the professional development of all library staff. It offers the perfect opportunity to train new employees or brush up on and update general office skills you use every day. Enroll today for 3 hours of self-paced, online training!
An authoritative and truly global exploration of current research in digital libraries. Internationally-renowned academics discuss what has been achieved with digital libraries and what we can expect in the future through the prism of research.
Renowned library blogger, speaker, and educator Connie Crosby shares her experience and expertise in this step-by-step guide to successful library blogging.
Electronic Resource Management tackles the central issues with the concepts of the access and management of electronic resources. It highlights the different kinds of e-resources, from e-serials and e-books to databases and digital collections that continue to bring new developments to a field that requires different systems and skills than those needed for print resources.
Interactions with customers can be some of the most rewarding… and frustrating… experiences of working in a library. Get the right tools to make more of them rewarding. Refresh your customer service skills and reduce work stress with this on-demand webinar featuring instructor Cheryl Gould, library training consultant. Cheryl defines the three elements of customer service interactions and shows how they can successfully engage in each part—resulting in more successful and positive customer (and staff) experiences. This archived webinar was originally presented November 30, 2011.
The authors walk you through choosing the right software, including setting up a Google Voice account instead of buying a cell phone for your text messaging reference service. It also covers how to assess the needs of your library, get staff buy-in to implement a new program and change the culture at your library, as well as organize and implement a staff training program.
Howard County (Md.) Library System (HCLS) CEO Valerie J. Gross details Choose Civility, an ongoing community-wide initiative that aims to enhance respect, empathy, consideration, and tolerance in Howard County. Learn all about the growing movement, the benefits to your library and community, and how to form a Choose Civility Chapter in your area.
Howard County (Md.) Library System (HCLS) CEO Valerie J. Gross details Choose Civility, an ongoing community-wide initiative that aims to enhance respect, empathy, consideration, and tolerance in Howard County. Nearly 100 Howard County businesses, government agencies, nonprofits, educational institutions actively and passionately support the Choose Civility initiative with more than 65,000 community residents displaying the ubiquitous Choose Civility car magnets.
This page contains a list of resources designed for librarians serving a Spanish-speaking community.
Here are links to help with information literacy at your library.
This book serves as a primer on information and knowledge organization, with particular reference to metadata practices in the digital environment.
This chapter examines the shift from traditional to electronic scholarly publishing, a subject of widespread interest and concern among librarians, and the ways in which it is altering the role of libraries and librarians in the twenty-first century.
Jo Ann Carr and AASL share behind-the-scenes details and best practices, including how and why top programs succeed, get funding, and become integral contributors in their school communities. This is a must-have, hands-on inspiration for achieving the goal of student-centered teaching and learning within the school community for school library media specialists, school administrators, teachers, and teacher educators.
More and more libraries are working to organize their own library camps or “unconferences” – open, friendly and refreshingly informal gatherings for librarians to unite, exchange ideas, and share knowledge. Library Camps and Unconferences provides you with the practical, step-by-step guidance you need to bring your vision of organizing a library camp to life.
This webinar will present case studies of positive and adverse examples of group and individual management in a multigenerational workforce, with emphasis on millennial colleagues. Intergenerational communication and management techniques focusing mostly on millennial workers, but also touching on all generations currently in the library workforce, will be discussed.
In times of recession, the library is more critical than ever for those who want to start a business and need to do research, and academic and public libraries are at the heart of a growing need to research business questions. An “accidental business reference librarian by trade,” Ross explains how to provide quality reference help on issues from marketing to finance--for business people, students, and even business faculty.
Electronic resource management encompasses much more than turning on and off resources and tracking usage. This guide provides advice on the tools and best practices to help you tackle heavy workloads while saving time, effort, and money.
Metadata is data about data. Although metadata most commonly refers to web resources, it can be about either physical or electronic resources.
Microblogging and lifestreaming applications like Twitter, Tumblr, and Friend Feed are all around you and your users in everyday life. In Microblogging and Lifestreaming in Libraries, author Robin M. Hastings presents a practical primer to help any library transform these cutting-edge, budget-friendly services into highly effective professional tools.
Academic liaison librarians are a vital link between faculty, students, and library resources. This practical guide presents services in the virtual environment, how to develop new libraries, how to fundraise, and more.
In this book, practicing serials and collections librarians representing a variety of disciplines in the sciences and social sciences as well as law and medicine, describe fresh approaches to some of the complex concerns raised by the new hybrid environment.
This eCourse will guide you in writing useful, concise, legally-sound standards and guidelines for providing reference through social media. With a solid foundation of best practices, and practical advice on implementation and ongoing assessment, you and your colleagues will communicate with library users in a consistent and reliable way.
In this systematic attempt to speak to academic and public librarians about the future of library services, Hernon and Matthews invite a raft of contributors to step back and envision the type of future library that will generate excitement and enthusiasm among users and stakeholders.
This complete how-to offers proven tips and techniques for creating engaging screencasts and publishing them on the Web.
In this workshop, Milly Lugo, joined by Radames Suarez, will demonstrate how you can confidently provide Spanish-language programming, materials and library outreach regardless of your ability to speak Spanish.
This invaluable new book from renowned consultant, speaker, and technology instructor Sarah Houghton-Jan presents practical, start-to-finish guidance so you can easily and successfully implement a low-cost, comprehensive, and effective staff technology training program in your library Houghton-Jan outlines various types of technology training programs and helps you determine which one is right for your library.
The Changing Academic Library, Second Edition, number 65 in the ACRL Publications in Librarianship (PIL) series, is a completely revised, enhanced, and updated edition of John M. Budd’s The Changing Academic Library. It presents a critical examination of major issues facing colleges and universities and the unique challenges that their libraries must come to grips with.
This wide-ranging survey takes stock of our institutions' strengths, weaknesses, opportunities, and threats, analyzing how libraries and the very concept of librarianship have been comprehensively transformed over the past few decades.
In this weeklong workshop Jennifer LaGarde will show you how to engage with teens by “speaking their language,” using technology to connect with young adults on their own level. You’ll also learn how you can harness social media and mobile technology to build innovative library programming and instruction.
Application Programming Interfaces (APIs) are software tools that help different programs work together, and Michel shows readers how to integrate these into existing library websites as well as use them to launch new kinds of services.
Wikis for Libraries gives you the practical tools and easy-to-follow guidance you need to establish an effective wiki in your own library. Author Lauren Pressley walks you through each step, from the first stages of planning to post-evaluation measures.
In this informative volume, veteran author Kane interviews dozens of practicing librarians who are highly involved with technology as part of their day-to-day jobs.