Libraries Connect Communities: Public Library Funding & Technology Access Study 2011-2012 assesses public access to computers, the Internet, and Internet-related services in U.S. public libraries, and the impact of library funding changes on connectivity, technology deployment, and sustainability. The study builds on the longest-running and largest study of Internet connectivity in public libraries begun in 1994 by John Carlo Bertot and Charles R. McClure.
The report provides information that can help library directors and library IT staff benchmark and advocate for technology resources in communities across the nation. The data are also of importance for policymakers at local, state, and federal levels, manufacturers of information and communication technologies, and the communities served by public libraries.
Navigate to the sections on the page using the links below.
Final 2011-2012 Report
Libraries Connect Communities: Public Library Funding & Technology Access Study 2011-2012 report findings are being published as a digital supplement to American Libraries, the magazine of the American Library Association.
Introduction from COSLA (. pdf)
Executive Summary (. pdf)
Library Funding Landscape (. pdf)
Library Technology Landscape (. pdf)
State Summaries (. pdf)
Reports from the Field (. pdf)
Acknowledgments (. pdf)
Appendix B: Interview Questions (. pdf)
Suggested study citation:
Hoffman, Judy, John Carlo Bertot, and Denise M. Davis. Libraries Connect Communities: Public Library Funding & Technology Access Study 2011-2012. Digital supplement of American Libraries magazine, June 2012. Available at http://viewer.zmags.com/publication/4673a369.
Survey Findings from the Information Policy & Access Center
For more information, please visit the Information Policy & Access Center at the University of Maryland.
- National Services Map: This map provides a direct link to state-specific data and handouts, all available for download in PDF.
- E-Books map: 76 percent of public libraries report offering free access to e-books to library patrons; view the map to see how your state stacks up.
- Job resources map: 92 percent of public libraries provide access to job databases and other job opportunity resources; view the map to see how your state stacks up.
- Training resources map: 90 percent of public libraries provide formal or informal technology training to library patrons; view the map to see how your state stacks up.
- E-Government map: 97 percent of public libraries provide assistance to patrons applying for and access e-government services; view the map to see how your state stacks up.
- Homework resources map: 82 percent of public libraries offer free homework resources to library patrons; view the map to see how your state stacks up.
- Wi-fi availability map: 91 percent of public libraries now offer this service, and some states (and the District of Columbia) report universal WiFi access in their public libraries. View the map to see how your state stacks up.
State Specific Data Summaries (.html)
For more information on the Public Library Funding and Technology Access Study or questions about the content on this page, please contact the Office for Research & Statistics.