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Fraser, Bruce T, and McClure, Charles R. Anon.2002. Toward a Framework for Assessing Library and Institutional Outcomes. portal: Libraries and the Academy portal: Libraries and the Academy 2, no. 4: 505 - 528.
McClure, Charles R, Bertot, John Carlo, Beachboard, John C, and on and Science, United States National Commission Libraries Information. Anon.1995. Internet Costs and Cost Models for Public Libraries : final report. Washington, DC (1110 Vermont Avenue, N.W., Washington 20005-3522): U.S. National Commission on Libraries and Information Science : For sale by the U.S. G.P.O., Supt. of Docs.