Continuing the Conversation: Social Software and the Library, Session 2

By Daniel A. Freeman |

Earlier today, Robin Hastings and David Lee King held the second session of their ALA TechSource Workshop Facebook, Twitter and More: Using Social Software in the Library. The following are some of the questions asked during the session. Robin and David will be chiming in via comments, and you can as well.

  • How do you measure the success of your library’s Facebook page?
  • Do you have a feeling about whether the increase of smart phones is/will be making a difference to a  library presence on foursquare?
  • Do you have suggestions for opening up existing Twitter accounts to staff?
  • Is it a good practice to post the same things to Facebook and Twitter? Can you talk about some tools that can help you do this?

Resources from David and Robin

9 Practical Ways to Start Attracting an Audience to Your New Social Media Account:

Open Facebook Search: searches all open facebook accounts:

Blogging guidelines from

Topeka commenting guidelines:

Social mention:

Robin's Library's Website:

David's Library's Website

Resources from Participants

Database of social media policies for government/non-profit agencies:

Preliminary Reading Material

This was the preliminary reading material for the event, though it will certainly still be helpful after the event as well.

Robin Hastings, Collaboration 2.0: Chapters 5 and 6, Library Technology Reports, (45:4) May/June 2009

Kate Sheehan, Keeping up with Keeping Up, ALA TechSource Blog, August 3, 2010:

Darlene Fitcher, Seven Strategies for Marketing in a Web 2.0 World, Marketing Library Services, (21:2) March/April 2007

Brian McManus, The Implications of Web 2.0 for Academic Libraries, Electronic Journal of Academic and Special Librarianship, (10:3) Winter 2009