Continuing the Conversation: Social Software and the Library, Session 1

By Daniel A. Freeman |

Earlier today, Robin Hastings and David Lee King held the first session of their ALA TechSource Workshop Facebook, Twitter and More: Using Social Software in the Library. The following are some of the questions asked during the session. Robin and David will be chiming in via comments, and you can as well.

  • What kind of training is involved in getting staff to use meebo and other chat-based tools? How much time do you think a library needs to commit?
  • Can you share some samples of policy statements for posting on Facebook, blogs, etc?
  • Can you share some ideas for getting people to participate in, rather than just looking at, your Facebook activity

Preliminary Reading Material

This was the preliminary reading material for the event, though it will certainly still be helpful after the event as well.

Robin Hastings, Collaboration 2.0: Chapters 5 and 6, Library Technology Reports, (45:4) May/June 2009

Kate Sheehan, Keeping up with Keeping Up, ALA TechSource Blog, August 3, 2010:

Darlene Fitcher, Seven Strategies for Marketing in a Web 2.0 World, Marketing Library Services, (21:2) March/April 2007

Brian McManus, The Implications of Web 2.0 for Academic Libraries, Electronic Journal of Academic and Special Librarianship, (10:3) Winter 2009


Links to sites mentioned on the slides and in the discussion:  

Robin’s Slides are available at:

Her collaboration tools worksheet is available at:

And her marketing metrics worksheet is available at: