Remote Resources: Voicemail & Web-Based Access to ITTS Resources

ALA Adobe Connect

Demos and how-to for Adobe Connect

ALA Connect

Resources and Training

Requires your login for

Council documents on ALA Connect

ALA and Library Acronyms

ALA Social Media

Links to the social media channels have been collected at Connect With Us.

Call Forwarding to Outside Line

Limited access and a fee applies. Contact ITTS via Track-IT! to provide a chargeline for the fee and request set-up. Instructions for those who have it set up.


Email- Outlook web app

(Alternate is:

Sign in is your full email address and your network password

Expense Report Forms


  • Filr is an online application by Novell that replaced NetStorage. 
  • Filr can be accessed at
  • Directions on how to use Filr can be found at:
  • You can vew Conference Statistics on a the sharedrive using Filr. Please save your own copies of the files before working with them. Location: S:\Share\ConferenceRegistrationLists\AC2017\
  • To get to Booklist’s shared network drive (or F:), go to the Booklist Share folder in Filr, then select SYS. 

Gant Air Reservations (for approved travel)

Open Travel Tools, Use the Concur Login. First time login is email address and "changeme"

877-786-0957 Toll-free (U.S. & Canada), After hours Emergency: 877-546-2406,, Hours: Monday-Friday, 7:30 a.m. to 6:00 p.m. Central Time

Help Desk

Remote access to TrackIT!

Email for assistance.

Help Desk by Phone: 800-545-2433 x3273

Inside Chicago Headquarters during office hours, dial extension 3273.
Dial direct,  312-280-3273
Toll free, 800-545-2433, then 3273.

Logins - Reset a Login

ALA Login and password reset chart

Mobile Phone

Office 2016/ Office 365

Quick Start Guides


Publications, journals, seals and more.


Membership Statistics

Sympa - eMail Lists

Voicemail (Audix)

Dial (800) 545-2433

  • Press 9
  • Dial your extension, press #
  • Enter password, press #
  • Press 2 to get your messages.

Dial Your Phone Number

  • Press * 7 when you hear your greeting
  • You will be prompted for password
  • Press 2 to get your messages.