Track-IT!: The ALA Helpdesk
What is Track-IT?
ITTS system for tracking help requests and resource for storing self-help instructions in the Solutions Database. All ITTS related requests should be initiated by entering a work order in Track-IT!
Where is TrackIT!?
How do I TrackIT!?
After you allow pop-ups, so the site will work properly, adding a work order is as easy as 1-2-3!
*First time users can sign in with their firstintiallastname and no password. The system will allow you to create your password.
- You can search ITTS-related help materials and video tutorial links in the Solutions Database.
- You can reach a live person internally at : ALA Helpdesk number, x3273; externally, (312) 280-3273.