Vital Reference in a Vital Society

Reference has not changed, so service modes must change. Libraries find it difficult in a constant changing environment and tough economic times to demonstrate relevancy to patrons. Service has to be provided to a broad spectrum of users across multiple generations. Libraries continue to examine new possibilities for providing services to their patrons. The webinar will discuss: QR codes, Zotero, Cloud Computing, Apps, PollsEverywhere, SCAVNGR gaming app, Text/Mobile Reference, eBook readers, social networking, liaison work and, reader’s advisory, to make services vital to the needs of a vibrant society. The presentation will discuss what the tool is, provide examples of usage from my own experience and from the library literature, and the pros and cons of using each tool. A webinar on this topic is vital because many of our library patrons are using these items, so, we need to in order to stay relevant to them and their information needs.


Learning Outcomes

  • Participants will learn how to make reference services vital to a vibrant society.
  • Participants will learn ways to use new, non-traditional tools.
  • Participants will learn how to use traditional tools to enhance vitality in this vibrantly information-rich society.

Who Should Attend

Anyone dealing with the public/library constituents in an academic, public, school, special or other type of library.


Tony Garrett, Ed. D.

Garrett has made presentations at various state, regional and national conferences. He has made presentations on a similiar topic at a recent regional and state conference with favorable responses to the presentations. He also uses a variety of these resources daily in his work in the library. He has delivered online courses for ACRL and teaches an online course for his institution.

Date(s) & Time(s)

Thursday, March 28, 2013 2:00 - 3:15 Central Time


Number of seats: 30 max

Registration fees:

$40 for RUSA members
$50 for ALA members
$65 for non-ALA members
$35 for ALA student members and retired members

Group Rates

$99 for a single login
$38 per person for multiple logins (min. 2 people)

Technical Requirements

This webinar will be offered using Blackboard Collaborate. System requirements for Blackboard are included at the bottom of this message. More information is available at or at their support site,

You will receive access instructions from Andrea no later than 24 hours before the webinar is to be held.

How to Register


Questions about your registration should be directed to Technical questions about the webinar should be directed to Andrea Hill, ASCLA Web Manager, at

Thank you and we look forward to your participation!