This discussion group has been charged with providing a forum for the informal exchange of information and the discussion of current issues in frontline reference in all types of libraries. Reference librarians and any other adult services librarians are welcome to participate.
Current minutes and other materials available through ALA Connect
2009 Midwinter Meeting Discussion Notes
Topic: “Beyond Meebo: New Alternatives in Instant and Text Messaging Reference Services.”
2008 Annual Highlights Topic: "Disney provides great service, do we?"
2008 Midwinter Meeting Discussion Notes Topic: "Combining Service Desks: Toward a Single Service Point for Library"
2008 Midwinter Meeting Highlights
2005 Annual Meeting Highlights Topic: "Use of Weblogs in Reference Departements"
2005 Midwinter Meeting Highlights Topic: "Print Reference Dead or Alive?"