To provide a timely information resources and programming related to the creation, management, improvement, and other aspects of virtual reference services.
Current minutes and other materials available through ALA Connect
See it, Hear it, Touch it: How do Communication and Learning Styles Affect Virtual Reference Service? Presented at Annual 2007 in Washington, D.C.
- See it, Hear it, Touch it Slides
- See it, Hear it, Touch it Handout/Bibliography
- See it, Hear it, Touch it Information Seeking Differences by Generation Handout