MOUSS Executive Committee

2000 Annual Meeting Minutes
Tuesday, July 11, 2000 8-10 a.m. Intercontinental Americas W

Present: David Null, Linda Thompson, Chuck Dintrone, Marily Carbonell, Ivan E. Calimano, Carolyn M. Mulac, Robert Foy, Eric Novotny, Lars Leon, Ann Eccles, Mary Ellen Tyckoson, David Tyckoson, Anna Donnelly, Ina Rimpau and Juleigh Muirhead Clark

The meeting commenced at 9:40 as the room listed above was not reserved for us due to some snafu.

The minutes of the January 18, 2000 meeting were approved

The group commented on the Saturday morning "all-committee" meetings held at the same time in the same room:

  • The room was too small and the tables too close.
  • The loud meeting next door was distracting.
  • Visitors didn't show up to meetings like they have in the past.
  • David Null was able to connect with key persons about last minute business.
  • The tables weren't labeled; the MOUSS Chairs should show up with a sign for their own committee
  • This was a learning experience and should be built upon in the future
    Committee Reports

Catalog Use, Phelix Hanible
The committee's program bringing technical and public services people together to discuss online catalogs was very successful - standing room only and a provocative question and answer session. The committee met twice and is discussing research project possibilities.

Evaluation of Reference and User Services, Eric Novotny
The name change of the committee is now official. David Null will follow up with Barbara D'Angelo about updating the web site. Eric announced the RUSA Institute to be held in Baltimore in October 2000. Pierian Press wants to publish a 2nd edition of the Reference Assessment Manual. Eric asked for information on how to obtain a copy of the original contract. He was referred to the RUSA office and to Jo Bell Whitlach, the book's editor and past-chair of the committee.

Fee-Based Reference Services Committee meeting report, Anna Donnelly
The Fee-Based Reference Services Committee met in Chicago on July 9, 2000. Membership: E-mail from Kathy Green (incoming MOUSS Board Chair) indicated Gale Etschmaier will serve as chair after this Annual, and all (except A. Donnelly) will remain on committee to June 30, 2002 due to the group having been dormant for some time. Three members mentioned problems in not being contacted after having completed committee membership interest forms, and concern was expressed for errors in organizational records and lack of communication. New members/intern are to be sought for the committee.

Bibliography: Status of the annotated bibliography on fee-based services in the '90's produced by the committee and approved for dissemination by the MOUSS Executive Board at Mid-winter 2000 was reviewed. There had been no room for it in RUSA Update last winter, and Cathleen Bourdon then inquired by e-mail if it could be accepted by Reference & User Services Quarterly. She sent a follow-up to the incoming and outgoing editors of RUSQ, but to date there has been no reply on its status. The committee would like to see the bibliography in print before mounting on the MOUSS web site for its historical development value, and plans to continue updating it since the topic is now increasingly being written about impelled by technological advances.

Annual Program: The committee's proposal for a 2001 program at Annual in San Francisco was approved July 8, 2000 by the MOUSS Executive Board to be considered by the RUSA Conference Program Coordinating Committee at its meeting of July 10. The program, tentatively entitled, "Is There a Free Lunch? Impact of Technological Innovations on Library Fee Services", will be co-produced with ACRL's FISCAL Discussion Group; individual speakers, a reactor/debate panel, and audience participation will review the current state, consider such issues as access, cost recovery, privacy, and licensing, and revisit fee vs. free in the light of such developments as CDRS and Fathom. Each member will share in responsibilities for producing/advertising the program. Funding possibilities and in-name-only sponsorship were also discussed. Incoming chair Gale Etschmaier noted the newly published proceedings of an important fee-based information services conference held in San Diego in 1997.

Interlibrary Loan Committee, Lars Leon
The Virginia Boucher / OCLC Distinguished Interlibrary Loan Librarian is Joanne Halgren. The Committee's program was approved for San Francisco, with no extra funding. The committee will look for corporate funding. David Null suggested that he contact Cathleen Bourdon who coordinates which vendors to approach.

Services to An Aging Population, Ann Eccles
Anne announced the winner of the Bessie Boehm Moore/Thorndike Press Award: READiscover Program, James V. Brown Library, Williamsport, PA.

The Bessie Boehm Moore-Thorndike Press Award, $1000 donated by the Thorndike Press and a citation of achievement, is presented to a library organization that has developed an outstanding and creative program for library services to the aging. The Bessie Boehm Moore Award was previously an ALA Award from 1990-1996.

"The creativity and planning in the development and marketing of a the program most impressed the committee," said Ann Eccles, chair of the award committee, "as did the inclusion of technology and community involvement in the updated service plan to address contemporary senior issues and resources."

Services to Adults Committee, Chuck Dintrone
At the July 8, 2000 meeting, the committee talked about who would be chair for next year. We then made final plans and assignments for the program.

The committee presented a program on July 9 from 2 to 4. The program drew about 175-200 people and was called "A Place for Place: The Non-Virtual Library in a Virtual World." Panelists were Deborah Jacobs, City Librarian of the Seattle Public Library; Monica Metz-Wiseman, Virtual Library Project Manager at the University of South Florida Libraries; and Phil Myrick, Project Manager for Project for Public Spaces, a non-profit organization that helps urban areas rebuild communities. Each panelist gave a brief summary of what they are currently doing and how it related to the program. Phil presented some interesting slides on good and bad buildings in terms of being inviting. The moderator, Chuck Dintrone (chair of the committee) then read a series of ten questions that each panelist had a chance to respond to. The questions were:

  • What is your definition of a library?
  • Should the library be a community center? This includes the academic library as the center of the campus. How does physical space impact on the library as a community center? Can some services be better provided via the Internet?
  • What is the relevance of libraries in an age of super-bookstores, on-line book dealers, cyber cafes, copy services, interactive museums, etc.?
  • Who uses the virtual library? Who uses the physical library?
  • How does the library (virtual or physical) serve special needs groups? Examples are immigrants, disabled, and seniors, non-readers (both those who don't read and those who can't). Can one type of library (virtual or physical) better serve any or all of these groups?
  • How does the virtual library or the physical library address the needs of those who do not have computers or do not know how to use them?
  • What does the virtual library do that a physical library can not? What does the physical library do that a virtual library can not?
  • How important are human interactions in society? Does a live person in a physical setting add to the value of library interactions?
  • Who would miss your library the most if you closed your doors? (This question was also asked on the evaluation form and results may prove interesting) What will the future library and library user be like?
The general consensus of the panel was that there are some good things that virtual libraries can do (24/7service, distance users, lack of physical barriers, etc.) but that the sense of community and the need for human contact make a physical building still a necessity. Phil emphasized the need to make it a welcoming building and a part of a renewal of the neighborhood along with parks and other civic buildings and services.

Who will miss the library according to the panelists - immigrants when first arrive, those who cannot afford computers and books and the intellectual (often wealthy) community (Deborah Jacobs); those who need a place to congregate and to contact other humans (Phil Myrick); undergraduates for physical building, graduate students and distance learners for virtual (Monica Metz-Wiseman). Someone in the audience summed up the situation best when they said why not give the public choices - there is a place for both the virtual and the physical.

At Monday's meeting, the committee discussed the program and went over the evaluations in a preliminary way. There was then discussion on what the committee will do next. There was a consensus that we should use the program to follow up with a publication of some sort - web or print, bibliography or summary of program, building on the program. There were also ideas for a program in 2002 based on this program - interior space barriers to good service; the role of human intervention in services to adults. Elie Kilpatrick of Brooklyn Public Library agreed to chair the committee, possibly with a co-chair.

Services to the Spanish Speaking, Ina Rimpau
The committee has some ideas for a publication. Their committee has devised guidelines that she will bring to the Executive Committee at midwinter.

Professional Development, Elizabeth Ader (not present)
The committee is not active and there was discussion as to whether this committee should be a RUSA committee, instead of a MOUSS committee.

Research and Statistics, Marie Radford (not present) Eric Novotny reported that the committee presented a successful program on Monday. They have also finished a reference research review for the year, 1999. They are considering venues for publishing.

MOUSS Representatives

Conference Program Coordinating, Ann Eccles
All three MOUSE programs were approved. There will be 12 RUSA programs in San Francisco.

Membership, Mary Parker (absent)
David Null announced that 3 MOUSS officers staffed the RUSA booth during assigned times at the conference.

Nominating , Karen Wielhorski (absent)
No report.

Organization, Frances Benham (absent)
Linda Thompson reported that RUSA member and non-member surveys will be distributed in the autumn. These surveys may be sent out on Libref-L and RUSA-L. A MOUSS section review will take place in 2002. The committee is considering these questions:

  • Should the MOUSS vice-chair attend RUSA Planning and Finance Committee meetings?
  • Should the Professional Development Committee be a RUSA-wide committee instead of a MOUSS committee?
  • Why are reference librarians more active in PLA and ACRL than in RUSA?
  • David mentioned that RUSA wants MOUSS to have a Services to Children Committee even though our past attempt withered, and the topic is well covered by YALSA.

Planning and Finance, Marilyn Carbonell
RUSA finances are on target, but publishing revenues are down. RUSQ isn't coming out regularly. There are no books in process towards publication.

RUSA will begin offering continuing education courses on the web. Those in development are 1) copyright, with ASCLA and 2)genealogy - History Section. These cost $10,000 per course to develop. (It won't cost $10,000 to take them!)

The RUSA endowment has yielded $7000-8000, and the committee discussed methods of using this money. Two ideas discussed were 1) speakers and 2) scholarships to ALA for RUSA interns

Publication, Robert Foy
The committee is working on making the publications process less intimidating and will publish a "tip sheet". They are also going to be inviting authors to meet directly with the committee in hopes that any questions can be resolved faster. The Occasional Paper from the Management of Reference Committee, which will soon be print, was the only one published this year. (Normally we aim for 3-4). Connie Van Fleet, one of the incoming co-editors of RUSQ, came to the meeting to discuss issues.

Standards and Guidelines, Caroline Mulac
We are on target with our guidelines. The committee is also revising the procedures to clarify and speed the process.

Respectfully submitted, Juleigh Muirhead Clark