COMMITTEE = Cooperative Reference Services
SECTION = Reference Services
CHAIRPERSON = Linda Fenster
DATES = June 26, 2004
MEMBERS_PRESENT = Members present: Linda Fenster (chair), Ann Frenkel (chair-elect), Melanie Sims, Joe Thompson
MEMBERS_ABSENT = Members absent: Bruce Whitham (past-chair), Sherry Chang, Barbara Morland, Paula Rumbaugh
VISITORS = Visitors:
SUMMARY = The Cooperative Reference Services Committee met on Saturday, June 26, 2004, in the Arctic/Atlantic Room at the Sheraton World Resort as part of the RSS (formerly MOUSS) All Committee Meeting. The meeting began at 9:45 a.m.
Linda Fenster, committee chair, conducted the meeting. The meeting began with introductions and announcements. The minutes from the 2004 Midwinter Meeting were accepted as written.
The next item of business was the discussion of the proposal from the RSS Organization and Planning Committee to change the committee's name and charge. The current name and charge is:
Cooperative Reference Service Committee
Charge: Cooperative reference service extends a library's information service capability through interaction with other libraries or information centers. It is a process through which information assistance is provided, at least in part, by referring the user or the user's question to library/information personnel at another institution according to a system of formally established protocols. The purpose of the committee is to study, promote, and support cooperative reference service at all levels.
The proposed name and charge is:
Cooperative and Virtual Reference Service Committee
Charge: To identify and study issues relating to extending individual library reference service capabilities through cooperative and joint ventures with other libraries, library systems, consortia, and organizations; to identify and study issues relating to virtual reference services; to evaluate and promote technological and service standards for cooperative and virtual reference services.
The proposal generated a great deal of discussion. Among the topics touched on was the difference between cooperative and collaborative. One committee member expressed the opinion that the latter implied working together more closely while the former involved working more independently but sharing information. Collaborative was thought to imply more choice so committee members were in favor of changing the term "cooperative" in the committee's name to "collaborative." The term "virtual" is readily identifiable to librarians so adding it to the committee's name and charge was seen as positive, though it was thought that in the near future "virtual" would be dropped from discussions of reference since it was strictly a method of delivery. The committee has been focusing its efforts on work involving collaboration in virtual reference so adding this to the committee name was agreed to be a logical step. There was however some concern about duplication of effort with other RUSA committees so committee members thought it was important to not focus too much on virtual reference.
Committee members proposed rewording of the committee's name and charge to:
Collaborative and Virtual Reference Service Committee
Charge: To identify and study issues relating to extending individual library reference service capabilities through joint ventures; to identify and study issues relating to virtual reference services, to evaluate and promote technological and service standards for collaborative reference services.
The next item on the agenda was the revisions to the Guidelines for Cooperative Reference Service Policy Manuals which can be found at: < http://www.ala.org/ala/rusa/rusaprotools/referenceguide/guidelinescooperative.htm>. It was determined that more information was needed from the RSS board before the committee could begin the process of revising the Guidelines. Also, a due date for the revisions had yet to be firmly established.
The final item on the agenda was the committee's program proposal for the 2005 ALA Annual Conference in Chicago. Details of the program needed to be finalized so committee members agreed to meet again on Sunday, June 27th at 9:30 a.m.
The meeting was adjourned at 11:10 a.m.
Linda Fenster, Chair