What Do Business Patrons Want? Learning from our Users

Disclaimer

presented by the
BRASS Business Reference Services Discussion Group



This bibliography on focus groups was prepared by Peter McKay, University of Florida, and Leticia Camacho, Brigham Young University, for the BRASS Business Reference Services Discussion Group meeting at the 2005 ALA Midwinter Conference.

View the bibliography (pdf document)




Disclaimer: This publication has been placed on the web for the convenience of BRASS members. Information and links may not be updated. Originally posted 7 February 2005.

bulletWhat Do Business Patrons Want? Learning from our Users
Business Reference Services Discussion Group, ALA Midwinter Conference, January 16, 2005